Customer Experience Specialist

2 months ago


Maidenhead, Windsor and Maidenhead, United Kingdom beBee Professionals Full time £25,000 - £35,000

As a Customer Experience Specialist at beBee Professionals, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. You will work closely with other departments to resolve customer issues and provide accurate information regarding products and services.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information regarding products and services.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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