Technical Support Specialist
6 days ago
This is an exciting opportunity to work as a key point of technical reference and support for the organization, covering all aspects of Tier 2/3 IT support.
The successful candidate will become a senior technician within the IT team, working closely with colleagues to deliver our IT strategy.
Key responsibilities include planning, installation, and maintenance of physical and cloud infrastructures, ensuring access to resources for employees.
In this role, you will also be responsible for delivering high-quality technical support, resolving complex issues efficiently, and providing guidance to junior team members.
We are looking for someone who can make a significant contribution to our IT team, hitting the ground running and taking ownership of their tasks.
Broadly, the role covers all aspects of IT support, including:
- Planning and implementation of IT infrastructure
- Maintenance and troubleshooting of existing systems
- Providing technical guidance and support to employees
We offer a competitive salary of £32-37,000 per year, depending on experience, plus benefits including 25 days' holiday entitlement per year and flexible working arrangements.
If you have a strong background in IT and are passionate about delivering excellent technical support, we encourage you to apply for this exciting opportunity.
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