Telephone Switchboard Operator

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time
About the Role

We are recruiting for a Telephone Switchboard Operator to join the Telecommunications Department at the University Hospitals of North Midlands NHS Trust. In this role, you will be the first point of contact for patients, clients, suppliers, and staff throughout the Trust and the wider NHS.

The successful candidate will be required to handle calls from general enquiries to internal emergency response procedures, while maintaining a high level of customer satisfaction. You will be part of a dedicated team that delivers a busy 24/7 telephone switchboard/operator service.

This is a rewarding opportunity for an enthusiastic and flexible individual who can provide exceptional customer service in a fast-paced environment. Salary: £27,500 - £30,000 per annum.



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