Senior Customer Experience Manager

In this senior role, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. As a Senior Customer Insight Coordinator at Air IT, you will be responsible for owning and reporting on CSAT and NPS metrics, ensuring accuracy and reliability.Responsibilities:Cross-Functional...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...

Xero is committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Experience Associate, you will play a vital role in achieving this goal.">Job Overview:We are seeking an experienced Customer Experience Associate to join our team. In this role, you will be responsible for providing timely and accurate...

Job DescriptionWe are seeking a highly motivated Customer Experience Manager Lead to join our team. In this role, you will be responsible for leading and empowering the customer service team to deliver outstanding customer experiences.You will deal with complex customer complaints or issues, ensuring timely and accurate replies. Additionally, you will work...

New Era Cap is a dynamic company that values its employees and provides opportunities for growth and development.We are seeking an experienced professional to join our team as Head of Customer Experience.The successful candidate will be responsible for managing and supporting our customer service team based in Milton Keynes and working closely with country...

About the RoleThe successful candidate will be responsible for managing event budgets, logistics, and timelines. You will liaise with vendors, suppliers, and venues to ensure smooth event execution. Your attention to detail and ability to work under pressure will be crucial in delivering exceptional customer experiences.

We are looking for a skilled Customer Experience Leader to join our team at a renowned retail brand with over 60 UK stores.This challenging position involves overseeing daily restaurant operations, managing a team, and ensuring seamless communication with central support teams.To excel in this role, you must possess a passion for hospitality, proven...

About The WorksAt The Works, we're dedicated to inspiring reading, learning, creativity, and play. Our mission is to make lives more fulfilled.A Rewarding RoleWe're looking for a highly motivated Customer Experience Leader to join our team. As a key member of our retail management team, you'll be responsible for delivering exceptional customer experiences...

We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you'll be responsible for supporting customers throughout their journey from loan application to repayment plan arrangement.You'll work closely with our team to deliver exceptional customer service, ensuring that customers...

CV Technical is looking for a Customer Experience Director to lead their service management team in Milton Keynes. This is an exciting opportunity to shape the future of our company and make a real impact on our customers' lives. The estimated salary for this position is £65,000 - £80,000 per annum, plus benefits and a company car.In this role, you will be...

Job Title: Collections and Recoveries AdvisorAbout the Role:We are seeking a highly skilled and experienced Collections and Recoveries Advisor to join our team at Gatehouse Bank plc. The successful candidate will be responsible for handling customer interactions, resolving queries, and providing excellent customer service in a regulated environment.Key...

About the RoleWe are seeking a highly motivated Customer Experience Executive to join our team at Greater Anglia. The successful candidate will be responsible for ensuring excellent customer service and high standards of health & safety are achieved.Key ResponsibilitiesDeliver high quality standards in station operations - including cleanliness.Implement...

Are you a motivated and results-driven individual looking for a new challenge? We're seeking a Leadership & Management Lead to join our team at John Lewis Partnership in Milton Keynes.In this exciting role, you'll have the opportunity to lead and manage a team of Partners, driving business growth and improving operational efficiency. With a focus on...

Key ResponsibilitiesDeliver outstanding customer service: Building rapport and providing personalized recommendations to customers.Contribute to daily and weekly targets: Supporting the management team to meet sales and visual merchandising goals.Support colleagues: Working collaboratively with the team to create a memorable customer experience.

We are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...

Job Title: Customer Experience DirectorAbout Us:Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.Your Key Responsibilities:Develop and implement...

This role requires a commercially aware individual with a passion for delivering outstanding customer experiences. As a Commercial Coordinator Assistant, you will work closely with the Sales Manager to drive business growth through effective relationships with existing and new clients.Your primary responsibility will be to support the Sales Manager in...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for leading teams and driving operational excellence? As Duty Manager at Badminton England's National Badminton Centre, you will be responsible for creating a warm welcoming environment for all visitors.You will oversee daily operations, manage staff on shift, and...

LCV Service Advisor Position in Milton KeynesWe are looking for a highly skilled Service Advisor with a background in light commercial vehicles to join our dealership group in Milton Keynes. As a Service Advisor, you will be responsible for delivering exceptional customer service and support, working closely with our service team to manage the customer...

About Us: At Dobbies Garden Centres Ltd, we're a UK-based garden centre retailer with a rich history dating back to 1865. We have numerous stores across the nation, offering a wide range of products and services for every season and style of garden.We're passionate about providing exceptional customer experiences, which is why we're looking for a skilled...