Customer Experience Director
6 days ago
We are seeking a highly motivated Customer Experience Executive to join our team at Greater Anglia. The successful candidate will be responsible for ensuring excellent customer service and high standards of health & safety are achieved.
Key Responsibilities- Deliver high quality standards in station operations - including cleanliness.
- Implement improvement activities around customer satisfaction, safety, and performance.
- Support area managers in stakeholder engagement.
- Manage disruption, liaising with the control team and traincrew managers to identify staffing levels for train services - using diagramming information to plan ahead.
- Lead your team to deliver high levels of customer service and operational service delivery.
- Up to £45,000 salary depending on experience.
- One of the best pension schemes available.
- Free travel on all our trains and those of other train companies within our parent group company.
- 75% off all other train company travel tickets.
- Retail discounts.
As an inclusive employer, we welcome applications from all backgrounds and ensure no one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief, and sexual orientation.
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Customer Experience Director
6 days ago
Milton Keynes, Milton Keynes, United Kingdom M&S Full timeAbout Our CompanyAchieving ExcellenceWe are dedicated to achieving excellence in all aspects of our business. As a Customer Experience Director, you will play a critical role in ensuring that our customers receive exceptional service and that we deliver outstanding results.Salary: £48,000 - £58,000 per annumKey AccountabilitiesAs a Customer Experience...
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Customer Experience Director
6 days ago
Milton Keynes, Milton Keynes, United Kingdom The Curve Group Full timeJob TitleCustomer Experience DirectorAbout the RoleWe are seeking a Customer Experience Director to join our team at The Curve Group. As a key member of our leadership team, you will be responsible for driving customer-centricity across our Customer Services and Collections teams.About UsThe Curve Group is one of the fastest-growing banks in the UK, founded...
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Commercial Director
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full timeTSRN are seeking a Commercial Director to lead the development of Commercial opportunities for the business. The successful candidate will take responsibility for delivering a continuing cultural journey towards excellence in client experience and service proposition.The Commercial Director will establish new customer relationships across the test,...
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Milton Keynes, Milton Keynes, United Kingdom Sauce People Ltd Full timeA highly sought-after opportunity has arisen for a seasoned Customer Service Director to spearhead customer service and inside sales functions across EMEA markets for Sauce People Ltd, an internationally renowned organisation.Key Responsibilities:Develop and implement targeted inside sales strategies to drive revenue growth and regional objectives.Oversight...
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Customer Experience Champion
1 month ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeCreatePay is a leading provider of payment solutions, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Champion to join our MK based Operations team.The Customer Experience Champion will provide day to day support directly to our customers by creating a positive customer...
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Customer Experience Specialist
1 month ago
Milton Keynes, Milton Keynes, United Kingdom CreatePay Full timeJob DescriptionCreatePay is a leading provider of payment solutions products, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Specialist to provide day-to-day support directly to our customers by creating a positive customer experience and resolving customer complaints as...
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Customer Experience Liaison
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Aspire Personnel Ltd Full timeJob DescriptionAt Aspire Personnel Ltd, this permanent position, located in Milton Keynes, is available for a skilled Customer Service Coordinator to join our strategic team.We are looking for a professional with a minimum of two to three years of general office experience, who can demonstrate acquired skills and measurable success in each of the following...
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Customer Experience Host
1 month ago
Milton Keynes, Milton Keynes, United Kingdom L'Oréal Full timeCustomer Experience HostAt L'Oréal, we're looking for a talented individual to join our team as a Customer Experience Host. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.Key Responsibilities:Host customers across our beauty play zones, providing personalized...
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Customer Experience Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeJob Family Group:Commercial and RetailWorker Type:RegularExperience Level:Early CareersJob Description:As a Customer Experience Manager at Shell, you will be responsible for managing customer relationships and ensuring a positive experience for our clients. This role involves working closely with the sales team to understand customer needs and preferences,...
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Customer Experience Ambassador
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Asda Stores Ltd Full time**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering exceptional customer experiences.As a Customer Experience Ambassador, you will...
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Customer Experience Representative
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeAbout ShellAt Shell, our aim is to meet the world's growing demand for energy in a responsible way. We are looking for talented individuals to join our team as a Customer Experience Account Manager.Key ResponsibilitiesManage customer relationships to drive business growth and customer satisfactionCollaborate with internal stakeholders to develop and...
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Customer Experience Ambassador
1 month ago
Milton Keynes, Milton Keynes, United Kingdom TTEC Full timeAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in Milton Keynes, you'll play a key role in creating and delivering amazing experiences for our partner Volkswagen Group.What You'll Be DoingProvide timely and effective support to customers via various communication channelsConduct research to...
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Customer Experience Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Steer Automotive Group Full timeCustomer Experience AdvisorWe are seeking a proactive and organised individual to join our team at Steer Automotive Group in Milton Keynes. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensure smooth operations front of house, supporting customers face to face, over the phone and by email.Key...
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Customer Experience Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeAbout the RoleXero is a cloud-based accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate responses to...
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Customer Experience Professional
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full timeAbout the Role:We are seeking a highly skilled Customer Experience Account Manager to join our team at Shell.Key Responsibilities:Develop and maintain strong relationships with customers to ensure exceptional customer experience.Work closely with the commercial and retail teams to drive business growth and improve sales performance.Identify and capitalize on...
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Customer Experience Associate
1 month ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Experience Associate to provide exceptional support to our clients at beBee Professionals in Milton Keynes, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information to customers.Resolving customer issues efficiently and escalating when...
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Customer Experience Coordinator
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full timeJob Title: Customer Experience CoordinatorAbout the Company: Perrys Motor Sales Ltd is a leading provider of vehicle sales and servicing solutions.About the Role:We are seeking a skilled Customer Experience Coordinator to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and...
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Customer Experience Consultant
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a highly skilled Customer Experience Consultant to join our team at NHBC. As a key member of our organization, you will play a crucial role in providing exceptional service and support to our customers during the claims process.Key ResponsibilitiesManage a caseload of claims from validity through to conclusion, ensuring timely and...
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Customer Experience Consultant
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a highly skilled Customer Experience Consultant to join our team at NHBC. As a Customer Experience Consultant, you will be responsible for managing a caseload from validity through to the conclusion of the claim, providing exceptional service and support to customers throughout the claims process.Key ResponsibilitiesProactive...
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Customer Experience Professional
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom NHBC Full timeJob SummaryWe are seeking a highly skilled Customer Experience Consultant to manage a caseload from validity through to the conclusion of the claim. As a key member of our team, you will be responsible for providing exceptional service and support during the claims process.Key ResponsibilitiesProactive management of claims with regular touch points with...