Customer Experience Lead

2 days ago


Milton Keynes, Milton Keynes, United Kingdom Badminton England Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for leading teams and driving operational excellence? As Duty Manager at Badminton England's National Badminton Centre, you will be responsible for creating a warm welcoming environment for all visitors.

You will oversee daily operations, manage staff on shift, and ensure compliance with health and safety regulations. Key skills required include excellent customer service skills, communication, and familiarity with health and safety regulations.

Main responsibilities include:

  • Providing exceptional customer service
  • Leading staff on shift
  • Maintaining facilities and ensuring operational efficiency
  • Fostering a motivating work environment through living our values

We offer a competitive salary of £27,000 and a range of benefits, including free gym membership, cycle-to-work scheme, and pension scheme.



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