Customer Experience Management Director

CV Technical is looking for a Customer Experience Director to lead their service management team in Milton Keynes. This is an exciting opportunity to shape the future of our company and make a real impact on our customers' lives. The estimated salary for this position is £65,000 - £80,000 per annum, plus benefits and a company car.In this role, you will be...

About Our CompanyAchieving ExcellenceWe are dedicated to achieving excellence in all aspects of our business. As a Customer Experience Director, you will play a critical role in ensuring that our customers receive exceptional service and that we deliver outstanding results.Salary: £48,000 - £58,000 per annumKey AccountabilitiesAs a Customer Experience...

Job TitleCustomer Experience DirectorAbout the RoleWe are seeking a Customer Experience Director to join our team at The Curve Group. As a key member of our leadership team, you will be responsible for driving customer-centricity across our Customer Services and Collections teams.About UsThe Curve Group is one of the fastest-growing banks in the UK, founded...

About the RoleWe are seeking a highly motivated Customer Experience Executive to join our team at Greater Anglia. The successful candidate will be responsible for ensuring excellent customer service and high standards of health & safety are achieved.Key ResponsibilitiesDeliver high quality standards in station operations - including cleanliness.Implement...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...

A highly sought-after opportunity has arisen for a seasoned Customer Service Director to spearhead customer service and inside sales functions across EMEA markets for Sauce People Ltd, an internationally renowned organisation.Key Responsibilities:Develop and implement targeted inside sales strategies to drive revenue growth and regional objectives.Oversight...

About the RoleThis is an exciting opportunity to join our company as a Customer Service Operations Director, overseeing customer service operations within the organization. The ideal candidate will have experience in leading teams and ensuring that customers receive high-quality service.The primary responsibilities of this role include managing a team of...

Job DescriptionWe are seeking a highly motivated Customer Experience Manager Lead to join our team. In this role, you will be responsible for leading and empowering the customer service team to deliver outstanding customer experiences.You will deal with complex customer complaints or issues, ensuring timely and accurate replies. Additionally, you will work...

**Head of Customer Support Position Summary**We are seeking a highly experienced and skilled Senior Customer Experience Manager to join our team at Gatehouse Bank plc. This is an exceptional opportunity for a seasoned professional to take on a leadership role in managing Customer Support and Collections & Recoveries.The successful candidate will be...

In this senior role, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. As a Senior Customer Insight Coordinator at Air IT, you will be responsible for owning and reporting on CSAT and NPS metrics, ensuring accuracy and reliability.Responsibilities:Cross-Functional...

Customer Service Director OpportunityWe are seeking an experienced Customer Service Director to lead and optimise customer service and inside sales functions across EMEA markets for a well-established, internationally oriented company.Key Responsibilities:Develop and implement inside sales strategies to support revenue growth and regional goals.Lead and...

New Era Cap is a dynamic company that values its employees and provides opportunities for growth and development.We are seeking an experienced professional to join our team as Head of Customer Experience.The successful candidate will be responsible for managing and supporting our customer service team based in Milton Keynes and working closely with country...

About the RoleThe successful candidate will be responsible for managing event budgets, logistics, and timelines. You will liaise with vendors, suppliers, and venues to ensure smooth event execution. Your attention to detail and ability to work under pressure will be crucial in delivering exceptional customer experiences.

We are looking for a skilled Customer Experience Leader to join our team at a renowned retail brand with over 60 UK stores.This challenging position involves overseeing daily restaurant operations, managing a team, and ensuring seamless communication with central support teams.To excel in this role, you must possess a passion for hospitality, proven...

About ShellAt Shell, our aim is to meet the world's growing demand for energy in a responsible way. We are looking for talented individuals to join our team as a Customer Experience Account Manager.Key ResponsibilitiesManage customer relationships to drive business growth and customer satisfactionCollaborate with internal stakeholders to develop and...

About The WorksAt The Works, we're dedicated to inspiring reading, learning, creativity, and play. Our mission is to make lives more fulfilled.A Rewarding RoleWe're looking for a highly motivated Customer Experience Leader to join our team. As a key member of our retail management team, you'll be responsible for delivering exceptional customer experiences...

We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you'll be responsible for supporting customers throughout their journey from loan application to repayment plan arrangement.You'll work closely with our team to deliver exceptional customer service, ensuring that customers...

Customer Experience AdvisorWe are seeking a proactive and organised individual to join our team at Steer Automotive Group in Milton Keynes. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensure smooth operations front of house, supporting customers face to face, over the phone and by email.Key...

Job Title: Collections and Recoveries AdvisorAbout the Role:We are seeking a highly skilled and experienced Collections and Recoveries Advisor to join our team at Gatehouse Bank plc. The successful candidate will be responsible for handling customer interactions, resolving queries, and providing excellent customer service in a regulated environment.Key...

Key ResponsibilitiesDeliver outstanding customer service: Building rapport and providing personalized recommendations to customers.Contribute to daily and weekly targets: Supporting the management team to meet sales and visual merchandising goals.Support colleagues: Working collaboratively with the team to create a memorable customer experience.