Paradox Museum Guest Experience Associate

3 weeks ago


London, Greater London, United Kingdom Paradox Museum Full time

About the Role:

We are seeking a highly skilled Guest Experience Associate to join our team at Paradox Museum London. As a Guest Experience Associate, you will play a key role in delivering exceptional experiences for our guests, ensuring they have an unforgettable time exploring our paradoxical world.

Key Responsibilities:

  • Welcoming guests at the door and providing a warm and friendly welcome
  • Selling and validating tickets at our reception, as well as selling our fantastic array of products in our gift shop
  • Interacting and informing guests within the exhibition space, helping them to interact with over 50 Paradox exhibits and take unbelievable photos
  • Working closely with our Guest Experience Managers to ensure every guest has the best time possible

Requirements:

  • At least 1 year's experience in a customer-facing position
  • Excellent communication and presentation skills, with the ability to engage with people of all ages and backgrounds
  • Fluent in spoken English, with additional languages an advantage
  • Experience working with EPOS systems and cash handling
  • Able to work predominantly during business hours, with regular weekend and occasional evening work

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a fast-paced and dynamic environment
  • Professional development and training opportunities
  • A fun and supportive team environment


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