Clinical Helpline Advisor

3 weeks ago


Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

We are seeking a skilled Clinical Helpline Advisor to join our team in Cheshire. As a key member of our team, you will provide empathetic and professional support to patients, families, and clinical leads.

Job Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Previous customer service experience – this doesn't necessarily need to be within a call or contact centre.

The salary for this position is approximately £25,000 - £30,000 per annum, depending on experience. In addition to a competitive salary, you will receive a range of benefits, including annual leave starting at 23 days, rising to 25 days within 2 years with service year, life insurance cover, company pension scheme, health and wellbeing, fully funded health cash plan, employee assistance programme, access to online benefits platform Pluxee, and cycle to work scheme.

Our Commitment to Diversity and Inclusion

We believe that our diversity is our strength, and inclusion is our commitment. We are committed to fostering a culture that respects and values the unique perspectives, backgrounds, and talents of every individual.



  • Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    About the OpportunityWe are excited to offer a unique opportunity for a Community Helpline Advisor to join our team in Cheshire. As a key member of our helpline team, you will provide professional support to patients, families, and clinical leads, ensuring they receive the care and attention they need.The ideal candidate will have previous customer service...


  • Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    Job Title: Healthcare Helpline SpecialistAt Baywater Healthcare, we're committed to delivering exceptional patient care and support. As a key member of our team, you'll be responsible for providing empathetic support to patients, families, and clinical leads.About the Role:Deliver high-quality support to service patients, families, and clinical leads,...


  • Crewe, Cheshire East, United Kingdom ENGINEERINGUK Full time

    Role OverviewWe are seeking a skilled Clinical Support Specialist to join our team of professionals at ENGINEERINGUK. The successful candidate will be responsible for providing high-quality clinical support services, including health monitoring and risk assessment, to our colleagues. This is an exciting opportunity to be part of a new in-house service model...


  • Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    Job Description:As a Senior Adviser at Baywater Healthcare, you will provide professional support to patients, families, and clinical leads in Cheshire. Your primary responsibility will be to manage workload, including organizing tasks and project work to achieve KPIs and objectives.Benefits:* Annual leave starting at 23 days, rising to 25 days within 2...

  • Patient Care Advisor

    4 weeks ago


    Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    Job Title: Patient Care AdvisorAs a valued member of Baywater Healthcare's team, you'll play a vital role in delivering exceptional patient care and support. Your primary responsibility will be to provide empathetic support to patients, families, and clinical leads.About the Job:Provide high-quality support to service patients, families, and clinical leads,...


  • Crewe, Cheshire East, United Kingdom Vetisco Full time

    About Our ClinicVetisco's state-of-the-art facilities include endoscopy, laparoscopy, ultrasound, and an underwater treadmill. Our purpose-built clinic provides an ideal setting for veterinary professionals who value both professional excellence and a relaxed lifestyle.Job RequirementsWe are looking for a highly skilled and experienced Veterinary Surgeon to...


  • Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    Job Summary:Senior Adviser role available in Cheshire with Baywater Healthcare. The successful candidate will have previous customer service experience and be able to use IT systems, including Microsoft Office software. You will work closely with patients, families, and clinical leads to provide empathetic support and guidance.Key Responsibilities:* Provide...


  • Crewe, Cheshire East, United Kingdom Baywater Healthcare Full time

    About the RoleWe are seeking a dedicated and empathetic individual to join our team as a Healthcare Support Specialist. As a key member of our helpline team, you will provide professional support to patients, families, and clinical leads, ensuring they receive the care and attention they need.The ideal candidate will have previous customer service experience...


  • Crewe, Cheshire East, United Kingdom ENGINEERINGUK Full time

    About Our WorkAs an Occupational Health Technician at ENGINEERINGUK, you will play a crucial role in delivering high-quality occupational health services to our 46,000 colleagues.We are committed to prioritizing health and wellbeing in the workplace, and your expertise will help us achieve this goal.You will work closely with an Occupational Health Nurse...


  • Crewe, Cheshire East, United Kingdom Vetisco Full time

    We are seeking a skilled and dedicated Veterinary Surgeon to join our team at Vetisco, located in the picturesque village of Holmes Chapel, Cheshire. This exciting opportunity allows you to provide high-quality veterinary care to our clients and their pets, working in a supportive and collaborative environment.Job OverviewThis is a full-time position, with...


  • Crewe, Cheshire East, United Kingdom ENGINEERINGUK Full time

    About This OpportunityWe are seeking an experienced Occupational Health Technician to join our team in Crewe Mannin House, working part-time (2 days a week).In this role, you will work closely with our Occupational Health Nurse Advisor and Medical Coordinator to deliver high-quality occupational health services and manage health risks.You will be based in...


  • Crewe, Cheshire East, United Kingdom ENGINEERINGUK Full time

    About UsAt ENGINEERINGUK, we are committed to creating a diverse and inclusive work environment that prioritizes the health and wellbeing of our colleagues.This part-time opportunity is available in Crewe Mannin House, working 2 days a week alongside an Occupational Health Nurse Advisor and a Medical Coordinator.We are looking for a skilled individual who...

  • Helpline Advisor

    5 days ago


    Crewe, United Kingdom CV-Library Full time

    Healthcare Helpline Advisor  Location: Crewe Job Type: Full-time, Onsite Salary: £23.400 per Annum About the Role: Meridian Business Support is seeking a Healthcare Helpline Advisor to join our client based in Crewe. You'll play a key role in helping patients and healthcare professionals by ensuring they receive vital healthcare...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Senior Helpline Advisor** **Salary - 24,975** **Location - Crewe, CW1** **Hours - 37.5** **Baywater Healthcare - Enhancing Lives!** Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and your...

  • Helpline Advisor

    7 months ago


    Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor - Days** **Salary - £** **23,400** **Location - Crewe, CW1** **Hours - 37.5** **Baywater Healthcare - Enhancing Lives!** Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £18,525 per annum** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 3 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to delivering excellent...

  • Helpline Advisor

    1 week ago


    Crewe, United Kingdom Baywater Healthcare Full time

    **Contract: Permanent** **Salary: £18,135 per annum** **Hours: Contracted to 40 hours per week** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to delivering excellent service to our customers. Working in this remarkable team, you will be responsible for taking inbound calls and speaking to our...

  • Helpline Advisor

    7 months ago


    Crewe, United Kingdom Baywater Healthcare Full time

    **Salary - 10.90** *** **Location - Crewe** *** **Hours - 30.5** *** **Baywater Healthcare - Enhancing Lives!** *** **Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and your voice matters.....

  • Helpline Team Leader

    7 months ago


    Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Team Leader** **Salary - 25,725** **Location - Crewe** **Hours - 37.5** **Baywater Healthcare - Enhancing Lives!** Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and your voice...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...


  • Crewe, United Kingdom Additional Resources Ltd Full time

    **Occupational Health Advisor (part time) - Crewe** **Up to £38,000 pro rata** **The Company**: **Our client’s Healthcare Company is one of the UK’s leading providers of occupational health services. Established by a group of occupational health professionals, they have experienced strong, steady growth. Their clients include leading names acrossa...


  • Crewe, United Kingdom Pertemps Medical Full time

    **Location**: Crewe **Service**: Private - Inpatient **Salary**: Negotiable - DOE **Hours**: Full time or part time **Requirements**: - Must be HCPC registered - Minimum 3 months UK experience as a qualified Psychologist - Experience of working therapeutically with personality disorders and complex mental health difficulties - Right to work in the UK We...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £10.90 per hour rising to £11 per hour** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £10.90 per hour rising to £11 per hour after 3 months** **Hours: Contracted to 30.5 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £10.90 per hour rising to £11 per hour after 3 months** **Hours: Contracted to 30.5 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £12 per hour** **Hours: 36 and 24 hour contracts available - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to delivering excellent service...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Monday to Friday 8:30am - 5pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to delivering excellent service to our customers. Working in this remarkable team, you will be...


  • Crewe, United Kingdom Baywater Healthcare Full time

    **Helpline Advisor** **Contract: Permanent** **Salary: £12 per hour** **Hours: Contracted to 16 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** - **We are able to include the role upto 35 hours per week** **Location: Crewe** Based in the heart of Crewe, our Helpline team are...

  • Client Care Advisor

    7 months ago


    Crewe, United Kingdom Vets for Pets Full time

    Crewe Vets4Pets Client Care Advisor If you enjoy providing great service and working in a team, we have just the opportunity for you at our Crewe Vets4Pets practice to start as soon as possible. What your typical day will look like Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link...

  • Employment Advisor

    2 weeks ago


    Crewe, United Kingdom Trigon Recruitment Full time

    Job Summary Employment Specialists work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. Employment Specialists deliver the Individual Placement and Support(IPS) approach (for which training will be given); providing person centred advice and...