Tiffany & Co Client Liaison
3 weeks ago
We are seeking a highly skilled and enthusiastic Seasonal Client Care Advisor to join our team in creating an exceptional Tiffany & Co experience for our clients.
Job OverviewTiffany & Co is a luxury retail brand that values exceptional service and customer experience. As a Seasonal Client Care Advisor, you will be responsible for managing diverse customer needs and providing a personalized service that ensures clients feel valued and supported.
The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in English. You will work in a fast-paced, multi-system environment and be able to manage calls, written correspondence, and adhere to business processes and policies.
Key Responsibilities:
- Provide exceptional service to clients through various channels, including phone, email, and in-store interactions.
- Analyze client data to identify opportunities for upselling and cross-selling.
- Develop strong relationships with clients to build loyalty and retain business.
- Collaborate with internal teams to resolve client issues and concerns.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 1 year of sales or customer service experience in a retail or contact centre environment.
- Fluency in English required; proficiency in other languages an asset.
- Excellent communication, problem-solving, and interpersonal skills.
Salary: $60,000 - $80,000 per year, depending on experience.
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