Scheduler and Team Lead
3 days ago
Job Description: Scheduler and Team Lead
Location: Ashford, Kent
Salary: £35,000 - £40,000 per annum
This is an exciting opportunity to join our team as a Scheduler and Team Lead. You will be responsible for coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery.
As a key member of our team, you will be responsible for:
- Managing a team of 10-12 schedulers
- Scheduling service appointments to ensure customer convenience and resource allocation
- Liaising with customers and gas engineers to confirm appointments and gather necessary information
- Coordinating with various teams to ensure all resources and materials are available for scheduled appointments
- Maintaining accurate records of service appointments and generating reports as needed
Requirements:
- Excellent communication and organisational skills
- Experience in scheduling and managing services
- Able to work in a fast-paced environment and prioritise tasks effectively
Working Hours: Monday - Friday, 9am - 5pm
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