Scheduler and Team Lead

3 days ago


Ashford, Kent, United Kingdom Office Angels Full time

Job Description: Scheduler and Team Lead

Location: Ashford, Kent

Salary: £35,000 - £40,000 per annum

This is an exciting opportunity to join our team as a Scheduler and Team Lead. You will be responsible for coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery.

As a key member of our team, you will be responsible for:

  • Managing a team of 10-12 schedulers
  • Scheduling service appointments to ensure customer convenience and resource allocation
  • Liaising with customers and gas engineers to confirm appointments and gather necessary information
  • Coordinating with various teams to ensure all resources and materials are available for scheduled appointments
  • Maintaining accurate records of service appointments and generating reports as needed

Requirements:

  • Excellent communication and organisational skills
  • Experience in scheduling and managing services
  • Able to work in a fast-paced environment and prioritise tasks effectively

Working Hours: Monday - Friday, 9am - 5pm

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