Service Scheduling Professional
1 week ago
We are seeking a skilled and experienced Scheduling Manager to join our dynamic team. The successful candidate will be responsible for coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery.
This is a fantastic opportunity to grow your career in the Gas industry, working with a leading company that values its employees. As a Service Scheduling Manager, you will be part of a close-knit team, working together to deliver exceptional results.
The salary for this role is £35k - £40k per annum, depending on experience. If you have previous experience managing a team and in service scheduling or a similar role, we encourage you to apply.
You will be based in Ashford, Kent, working Monday - Friday 9am - 5pm. You will enjoy excellent benefits, including a competitive salary, a fun work environment, and opportunities for growth and development.
The key responsibilities of this role include:
* Managing a team of 10-12 staff members
* Coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery
* Liaising with customers and gas engineers to confirm appointments and gather all necessary information
* Coordinating with various teams within the organisation to ensure all resources and materials are available for scheduled appointments
As a Service Scheduling Manager, you will need to possess strong organisational and time management skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external customers, are also essential. A keen eye for accuracy and problem-solving, along with proficiency in using scheduling software and tools, will be beneficial in this role.
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