Scheduling and Logistics Manager

5 days ago


Ashford, Kent, United Kingdom Office Angels Full time
Job Description

The Service Scheduling Manager role at Office Angels offers an exciting opportunity to join a dynamic team in the Gas industry. As a key member of the operations team, you will be responsible for coordinating service appointments, ensuring optimal customer satisfaction and efficient service delivery.

Key Accountabilities:
• Coordinate service appointments between customers and gas engineers
• Manage a team of schedulers to deliver operational excellence
• Optimize scheduling processes to ensure efficient resource allocation
• Liaise with internal teams to ensure availability of resources and materials
• Address customer concerns and complaints through exceptional customer service
• Maintain accurate records of service appointments and generate reports as needed

Requirements:
• Experience in scheduling and managing services
• Strong organisational and communication skills
• Ability to manage a team and lead by example

What We Offer:
• Salary: £35,000 - £40,000 per annum
• Location: Ashford, Kent
• Standard working hours: Monday - Friday, 9am - 5pm

We are committed to providing a supportive and inclusive work environment for our employees.

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