Operations Team Lead
5 days ago
Office Angels is currently seeking a skilled Service Scheduling Manager to join their dynamic team in the Gas industry. In this exciting opportunity, you will be responsible for coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery.
Responsibilities:
• Coordinating service appointments with customers and gas engineers
• Managing a team of schedulers to achieve operational efficiency
• Overseeing the scheduling process to ensure optimal resource allocation
• Liaising with internal teams to ensure availability of resources and materials
• Providing exceptional customer service by addressing concerns and complaints
• Maintaining accurate records of service appointments and generating reports as needed
Requirements:
• Proven experience in scheduling and managing services
• Strong organisational and communication skills
• Ability to manage a team and lead by example
Benefits:
• Competitive salary: £35,000 - £40,000 per annum
• Location: Ashford, Kent
• Standard working hours: Monday - Friday, 9am - 5pm
This is an excellent opportunity for a skilled professional to join our client's team and contribute to delivering exceptional service to customers.
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