Reception and Front Desk Supervisor
3 hours ago
Britannia Hotels has an exciting new opportunity for a Reception and Front Desk Supervisor to join our team at Leeds Bradford Airport.
As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring a smooth guest experience.
The estimated salary for this position is £22,000 - £28,000 per annum.
About the JobThis role involves supervising the front office team, handling customer inquiries and resolving any issues efficiently. You will also be responsible for maintaining accurate records and providing administrative support to the hotel management.
- Main Duties:
- Supervise the front office team and ensure they provide exceptional customer service
- Handle customer inquiries and resolve any issues efficiently
Requirements
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment
- Previous experience in a front office or similar role
Benefits
- An estimated annual salary of £22,000 - £28,000
- Career development opportunities throughout the UK
- Staff discount rates when staying at one of our hotels
- Discounts on food and drink when staying at our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme
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