Reception Team Lead
1 week ago
Britannia Hotels is committed to delivering exceptional guest experiences and we are seeking a highly motivated and organised individual to join our team as a Reception Manager at The Leeds Bradford hotel.
Salary: £30,000 - £40,000 per annum
Key Responsibilities:
- To run the reception desk efficiently and effectively, providing exceptional customer service at all times
- To manage and train the front office team, ensuring they are equipped to provide high-quality service to guests
- To maximise revenue and minimise loss within the Department, through effective management of bookings and room allocations
About You:
- You will be an organised and punctual individual with excellent communication and customer service skills
- You will have a keen eye for detail and be able to multitask effectively
- You will be well-presented and have a strong understanding of customer service principles
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and growth within the company
- A supportive and dynamic team environment
We are an equal opportunities employer and welcome applications from all qualified candidates.
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