Reception Team Lead

1 week ago


Leeds, Leeds, United Kingdom Britannia Hotels Full time

Britannia Hotels is committed to delivering exceptional guest experiences and we are seeking a highly motivated and organised individual to join our team as a Reception Manager at The Leeds Bradford hotel.

Salary: £30,000 - £40,000 per annum

Key Responsibilities:

  • To run the reception desk efficiently and effectively, providing exceptional customer service at all times
  • To manage and train the front office team, ensuring they are equipped to provide high-quality service to guests
  • To maximise revenue and minimise loss within the Department, through effective management of bookings and room allocations

About You:

  • You will be an organised and punctual individual with excellent communication and customer service skills
  • You will have a keen eye for detail and be able to multitask effectively
  • You will be well-presented and have a strong understanding of customer service principles

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth within the company
  • A supportive and dynamic team environment

We are an equal opportunities employer and welcome applications from all qualified candidates.



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