Clinical Reception Team Member

16 hours ago


Leeds, Leeds, United Kingdom Service Care Recruit Full time
Clinical Reception Team Member Wanted

Service Care Recruit is seeking a dedicated Clinical Reception Team Member to join our friendly and dynamic team. As a key member of our team, you will play a vital role in providing exceptional support to our patients and clinical teams.

About the Job

This is a diverse role that requires strong IT skills, good time management, and excellent communication skills. You will be responsible for managing patient interactions, scheduling appointments, and providing administrative support to the clinical team.

Main Duties & Responsibilities
  • Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries to assess patient needs and guide them to appropriate services.
  • Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records.
  • Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
Essential Skills & Experience
  • Experience of working with the general public.
  • Excellent communication skills (both written and verbal).
  • Strong IT skills (email, Word, etc.).
Salary and Benefits

The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including four weekly payroll runs, a £250 welcome bonus, and £250 training allowance.



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