Front of House Team Member

6 days ago


Leeds, Leeds, United Kingdom This is an IT support group Full time

About Us:

We are a dynamic and fast-paced front of house team, dedicated to delivering exceptional customer service. As a Front of House Team Member, you will be responsible for handling reservations, taking bookings, and ensuring seamless communication with the reception team.

About the Role:

  • Handle reservations and take bookings via telephone and online
  • Process, amend and update bookings as required
  • Work closely with the reception team to ensure seamless communication

Requirements:

  • Excellent communication, interpersonal, and problem-solving abilities
  • A passion for hospitality and a relentless commitment to excellence

What We Offer:

  • Competitive salary range: £20,000 - £28,000 per annum (dependent on experience)
  • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just £30 B&B
  • Discounted stays for friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, keeping you well-fuelled
  • Access to high-street discounts on a range of shops, experiences and more
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at £250
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
  • Healthcare Cash Plan options, from just £5 per month


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