Front of House Team Member
6 days ago
About Us:
We are a dynamic and fast-paced front of house team, dedicated to delivering exceptional customer service. As a Front of House Team Member, you will be responsible for handling reservations, taking bookings, and ensuring seamless communication with the reception team.
About the Role:
- Handle reservations and take bookings via telephone and online
- Process, amend and update bookings as required
- Work closely with the reception team to ensure seamless communication
Requirements:
- Excellent communication, interpersonal, and problem-solving abilities
- A passion for hospitality and a relentless commitment to excellence
What We Offer:
- Competitive salary range: £20,000 - £28,000 per annum (dependent on experience)
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
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