Front of House Support Team Member
3 days ago
Job Title: Front of House Support Team Member
Estimated Salary: £11.44 per hour (16 hours/week)
Location: Leeds, Cookridge Site
We are seeking a highly organised and friendly individual to join our Front of House team as a Support Team Member. As a key member of the team, you will be responsible for providing exceptional customer service, managing front desk operations, and assisting with the promotion of spa services.
Key Responsibilities:
- Deal with emails, phone calls, and face-to-face queries in a professional and courteous manner.
- Prepare and serve a variety of beverages and light snacks efficiently.
- Assist with the promotion of spa services, special offers, and retail products.
- Ensure all visitors to the site are logged correctly.
- Undertake relevant training required for the role.
Requirements:
- A warm personality and natural skill for organisation.
- Flexible schedule, including weekends and holidays.
- Basic computer skills and proficiency in using booking systems.
- Previous experience in a receptionist or customer service role is desirable.
Benefits:
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person after 2 years service.
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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