Hotel Front Office Manager

23 hours ago


Leeds, Leeds, United Kingdom Britannia Hotels Full time

Location: Leeds, LS16 9JJ, United Kingdom

We have an exciting new opportunity for a highly skilled and organised individual to join our team as a Reception Manager at The Leeds Bradford hotel.

Estimated Salary: £25,000 - £35,000 per annum

Benefits:

  • An attractive salary package including pension scheme and holiday entitlement
  • Career development opportunities throughout the UK
  • Staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum

The ideal candidate will be responsible for running the busy reception desk in a professional manner with customer service at the forefront. This includes managing and training the front office team, maximising revenue and minimising loss within the Department, and ensuring all monies, floats and accounts are managed effectively.

About the Role:

  • Operational involvement with checking guests in and out
  • Supporting other departments and being part of the Duty Manager Rota

The successful candidate will possess excellent communication and customer service skills, be well-presented and punctual, and have a keen eye for detail. Knowledge of Opera would be advantageous.



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