Customer Service Representative

4 weeks ago


Tyne And Wear, United Kingdom OpSec Security Full time

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at OpSec Security. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process and fulfill customer orders, including expediting and tracking shipments
  • Assist with managing customer relationships and building strong partnerships
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Provide accurate and timely information to customers regarding their orders and account status

Requirements

  • 1-2 years of customer service experience, preferably in a manufacturing environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong attention to detail and organizational skills

About OpSec Security

OpSec Security is a leading provider of brand protection and authentication solutions. We help our clients safeguard their revenues and reputations by protecting against counterfeiting, piracy, and other forms of intellectual property theft.

Why Join Our Team?

At OpSec Security, we value our employees and offer a dynamic and supportive work environment. We are committed to helping our employees grow and develop their careers, and we offer a range of training and development opportunities to support their success.



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