Customer Services Representative

7 months ago


Tyne and Wear, United Kingdom March Recruitment Full time

Recruiter: Lynne Cepollina

**Job Type**: Temporary

Town/City: Westerhope

County: Tyne and Wear

Salary/rate: £11.24 per hour

Job ref: J13182LC

**Responsibilities of a Customer Services Representative**
- Maintaining and updating customer account master data, or engaging the Customer Master Data team when changes cannot be made locally
- Taking card payments via telephone
- Logging customer disputes and resolving them where possible or engaging with other teams as required to ensure resolution
- Providing other support within the Sales Administration team as required to ensure customer expectations are met
- To operate safely within the work environment using BSP to maintain safety standards and look for improvements

**Key competencies of a Customer Services Representative**
- Computer literate
- Ability to complete set admin tasks
- Reliable / Flexible to change
- Able to organize and prioritize workload in a busy office
- Provide full admin support to your team members Excellent communication skills
- Previous SAP experience
- Good knowledge of general administration work

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
**Consultant Charlie Shepherd**

**Lynne Cepollina**:
**Temporaries & Contracts Manager**:



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