Corporate Reception Services Leader

7 days ago


London, Greater London, United Kingdom Hatty Blue Recruitment Ltd Full time

Hatty Blue Recruitment seeks an experienced Corporate Reception Services Leader to join their team.

This role offers £45,000 + 10% bonus and benefits, making it an attractive opportunity for those looking to advance their careers.

As a seasoned Account Manager, you will be responsible for overseeing a portfolio of contracts, leading a team of 30 front-of-house staff across 25 sites.

To excel in this role, you must possess excellent communication and leadership skills, with the ability to motivate and encourage employees to work efficiently as a team.

You will work closely with various departments to maintain strong client relationships, provide training and support to front-of-house teams, and ensure the highest standards of service are met.

The ideal candidate will have at least three years of experience in a customer service environment, including one year in a supervisory role. Strong communication skills, proficiency in MS Office, and experience with HR processes are also essential.

In this critical position, you will play a key role in ensuring smooth operations across all sites by conducting regular face-to-face client meetings, overseeing training, and handling HR-related matters, such as performance management and employee welfare.

Frequent travel across London is required, so flexibility is essential.



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