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Corporate Services Representative

1 month ago

London, Greater London, United Kingdom Rapport Guest Services Full time

Job Summary

Rapport Guest Services is a dynamic company that specializes in providing exceptional corporate reception services. We're looking for an experienced Corporate Services Representative to join our team and contribute to delivering outstanding guest experiences.

Main Responsibilities:

  • Provide personalized attention to guests upon arrival, ensuring a warm welcome and efficient check-in process.
  • Maintain high standards of cleanliness and organization in the reception areas, reporting any issues promptly to management.
  • Escort guests to designated meeting rooms, guaranteeing that all necessary amenities are readily available.
  • Conduct regular room checks to ensure that all facilities are immaculate and meet company expectations.
  • Collaborate with other departments, such as sales, marketing, and maintenance, to optimize overall performance.

Must-Haves:

  • Prior experience in customer service roles, preferably in a corporate or hospitality setting.
  • An enthusiastic, solution-focused individual with excellent communication and problem-solving skills.
  • A natural people person with the ability to work effectively under pressure, handling multiple tasks simultaneously while maintaining a positive attitude.
  • Familiarity with Front-of-House operations within high-end hotels, luxury airlines, or corporate environments is beneficial but not required.

Annual Salary Range: The annual salary for this position falls between $62,000 and $80,000, depending on your qualifications and experience.