Customer Experience Lead
2 days ago
Company Overview: Our client is a leading heritage site in Norfolk, dedicated to providing an exceptional visitor experience. They welcome thousands of visitors each year and are committed to delivering high-quality services.
">Job Summary: We are seeking an experienced Head of Operations to join our team. As Head of Operations, you will oversee all aspects of visitor operations, ensuring the highest standards are maintained.
">Your Key Responsibilities:
- Lead teams to deliver outstanding customer service
- Drive strategic planning to achieve business objectives
- Manage budgets and monitor KPIs
- Maintain high-quality facilities and visitor areas
Requirements: You will need to have proven management experience in a customer-facing operation, preferably from a heritage background. You should also have strong leadership, communication, and people management skills.
Salary and Benefits: The salary for this role is approximately £65k per annum, making it a competitive offer in the market.
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Customer Experience Lead
3 weeks ago
Norwich, Norfolk, United Kingdom Get Golfing CIO Full timeJob Title: Customer Experience LeadAbout the Role:We are seeking a highly skilled and experienced Customer Experience Lead to join our team at Get Golfing CIO. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through effective leadership and supervision of front-of-house staff.Key...
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Retail Store Lead
4 weeks ago
Norwich, Norfolk, United Kingdom Frasers Group Full timeJob Title: Retail Store Lead - Customer ExperienceLocation:Frasers Group, United KingdomAbout Us:Frasers Group is a leading retailer with a diverse portfolio of brands. We are seeking an experienced retail professional to join our team as a Retail Store Lead - Customer Experience.Job Summary:We are looking for a highly skilled and customer-focused individual...
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Customer Experience Supervisor
3 weeks ago
Norwich, Norfolk, United Kingdom whitbread Full timeWe're currently recruiting for a Duty Manager to join our team at Premier Inn Norwich East (Broadlands / A47). This is an exciting opportunity to work for one of the UK's leading hospitality businesses, where you will play a key role in delivering exceptional customer experiences.As a Duty Manager, you will be responsible for leading a team of staff to...
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Customer Experience Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom Group 1 Automotive Full timeAbout the RoleAs a Service Advisor with Group 1 Automotive, you will play a pivotal role in delivering exceptional customer experiences across our UK Retail Centres. With a focus on providing outstanding support and guidance to customers throughout their vehicle maintenance and repair journey.This is an exciting opportunity for a skilled individual to join...
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Customer Experience Director
3 weeks ago
Norwich, Norfolk, United Kingdom Employment Specialists Ltd Full timeJob DescriptionAs a Customer Experience Director at Employment Specialists Ltd, you will be responsible for leading our Complaints/Customer Relations team and improving customer experiences. This role involves managing and resolving customer complaints, investigating root causes, and implementing corrective actions.Key ResponsibilitiesComplaint Management:...
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Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Sofa Full time**Role Overview**We are seeking a motivated and customer-focused Sales Advisor to join our Sofa team in Norwich. This 20 hours a week role requires weekend availability and involves being the first point of contact with customers, providing them with inspirational ideas to fulfill their needs.**Key Responsibilities**Welcome every customer, making them feel...
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Customer Experience Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom E. Boffa Tanti Ltd Full timeE. Boffa Tanti Ltd is a leading hospitality company that values exceptional customer service. We are seeking a skilled Beverage Service Coordinator to join our team and create memorable experiences for our guests.About the RoleThe Beverage Service Coordinator will be responsible for providing excellent customer service, preparing drinks, maintaining...
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Sales and Customer Experience Director
3 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full timeUnlock Your Potential as a Sales and Customer Experience Director at SmiggleWe are seeking an experienced and results-driven Sales and Customer Experience Director to lead our team in Romford. As a key member of our leadership team, you will drive sales growth, develop talent, and create unforgettable customer experiences.Your Key Responsibilities:Develop...
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Sales and Customer Experience Director
2 weeks ago
Norwich, Norfolk, United Kingdom Bubble CiTea Full timeAbout the JobWe are seeking a highly experienced Sales and Customer Experience Director to join our team at Bubble CiTea. As a key member of our management team, you will be responsible for driving sales performance and leading a team of dedicated staff.Job SummaryThis is an exciting opportunity for a motivated and experienced professional to join our team...
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Customer Experience Representative
3 weeks ago
Norwich, Norfolk, United Kingdom Phoenix Group Full timeWe are seeking a skilled Customer Experience Representative to join our team at Phoenix Group. This role involves delivering exceptional customer experiences through various channels, including phone and email support.About the RoleThis is an exciting opportunity to work with a range of customers and intermediaries, providing a consistently high level of...
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Customer Experience Coordinator
2 days ago
Norwich, Norfolk, United Kingdom Cooks Motor Group Full timeCustomer Experience CoordinatorWe are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at Mercedes-Benz Norwich as a part-time Receptionist.In this role, you will be responsible for delivering exceptional customer experiences, managing the waiting area and showroom, and providing administrative support as...
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Sales and Customer Experience Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full timeAbout SmiggleSmiggle is a fun and energetic retail brand that offers a wide range of creative and colourful products. Our stores are designed to be engaging and immersive, providing customers with an exceptional shopping experience.About the RoleWe are currently seeking a highly motivated and experienced Sales and Customer Experience Manager to join our team...
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Sales and Customer Experience Expert
4 weeks ago
Norwich, Norfolk, United Kingdom Frasers Group Full timeAbout UsSofa.com is a leading online retailer of home furnishings, dedicated to providing excellent service and quality products to our customers.Our Company Culture:Think without limits and take the team with you.Own it and back it.Act with purpose and do not hesitate.Be commercial and customer-focused.Key Skills and Qualifications:Strong sales experience...
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Customer Experience Manager
3 weeks ago
Norwich, Norfolk, United Kingdom Bubble CiTea Full timeJob OverviewBUBBLE CITEA is a well-established bubble tea brand committed to delivering high-quality drinks and exceptional customer service. Our core values include cleanliness, hygiene, and employee career development.We strive to continuously innovate and improve our services and products to create unforgettable experiences for our valued customers.
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Customer Experience Ambassador
4 weeks ago
Norwich, Norfolk, United Kingdom McDonald's Full timeCompany OverviewMcDonald's is a world-renowned brand that thrives on a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by these values every day and foster a safe, respectful and inclusive workplace, providing quality jobs for all.We're committed to delivering exceptional customer experiences in our restaurants. As a Crew...
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Apprentice Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Norwich Full timeSavers, a leading health and beauty retailer in the UK, is seeking an ambitious individual to join their team as an Apprentice Customer Experience Specialist. This 13-month apprenticeship program offers a unique opportunity for personal and professional growth, with a focus on developing your skills and knowledge in a fast-paced and dynamic environment.As an...
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Customer Experience Associate
3 weeks ago
Norwich, Norfolk, United Kingdom Holiday Inn Norwich North Full timeJob Overview:As a Customer Experience Associate at Holiday Inn Norwich North, you will play a vital role in ensuring our guests receive exceptional service. Reporting directly to the Guest Service Manager, you will be part of a dynamic team based in our hotel in Norwich North.About the Role:This position involves supporting your hotel in achieving brand and...
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Customer Experience Manager
9 hours ago
Norwich, Norfolk, United Kingdom Group 1 Automotive Full timeOur Ideal Candidate:We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional experiences. As a Service Advisor, you will have a strong ability to communicate effectively, work well under pressure, and meet deadlines.What We Are Looking For:At least 2 years of experience in a similar roleExcellent...
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Customer Experience Associate
3 weeks ago
Norwich, Norfolk, United Kingdom Bubble CiTea Full timeBubble CiTea is a renowned bubble tea brand focused on career development and promotion. Our mission is to continuously innovate and improve our services and products, creating memorable experiences for customers.We are seeking Part-time Team Members who will learn to make delicious bubble tea according to standard recipes, maintain a tidy work environment,...
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Customer Experience Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Stonegate Company Ltd. Full timeAre you looking for a rewarding career in hospitality? Look no further! As a Bank Front of House Team Member at Stonegate Company Ltd., you will be part of a dynamic team that delivers exceptional customer experiences. Your key responsibilities will include preparing and serving high-quality food and drink, providing top-notch customer service, and...