Sales and Customer Experience Director
2 days ago
Unlock Your Potential as a Sales and Customer Experience Director at Smiggle
We are seeking an experienced and results-driven Sales and Customer Experience Director to lead our team in Romford. As a key member of our leadership team, you will drive sales growth, develop talent, and create unforgettable customer experiences.
Your Key Responsibilities:
- Develop and execute sales strategies to drive revenue growth and exceed KPIs.
- Lead a high-performing team of sales professionals, providing coaching, guidance, and support to ensure outstanding results.
- Collaborate with cross-functional teams to identify opportunities for process improvements and implement initiatives to enhance customer satisfaction.
- Maintain a deep understanding of customer needs, preferences, and pain points to inform business decisions and drive customer-centric initiatives.
What We Offer:
- Attractive Salary Package: £70,000-£90,000 per annum based on experience and qualifications.
- Comprehensive Benefits Package: Competitive salary, benefits, and perks that reflect your value to the organization.
- Professional Growth Opportunities: Develop your skills and knowledge through ongoing training, mentorship, and development programs.
-
Customer Experience Director
5 days ago
Norwich, Norfolk, United Kingdom Employment Specialists Ltd Full timeJob DescriptionAs a Customer Experience Director at Employment Specialists Ltd, you will be responsible for leading our Complaints/Customer Relations team and improving customer experiences. This role involves managing and resolving customer complaints, investigating root causes, and implementing corrective actions.Key ResponsibilitiesComplaint Management:...
-
Sales and Customer Experience Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full timeAbout SmiggleSmiggle is a fun and energetic retail brand that offers a wide range of creative and colourful products. Our stores are designed to be engaging and immersive, providing customers with an exceptional shopping experience.About the RoleWe are currently seeking a highly motivated and experienced Sales and Customer Experience Manager to join our team...
-
Industrial Sales Director
6 days ago
Norwich, Norfolk, United Kingdom Bridgewater Resources UK Ltd Full timeCompany OverviewBridgewater Resources UK Ltd is a leading company in the industrial sector, seeking an experienced Industrial Sales Director to join our team. Our goal is to build strong relationships with customers and increase sales revenue.SalaryThe estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
-
Norwich, Norfolk, United Kingdom Places Leisure Full timeAbout Your RoleIn this exciting new position as Director of Customer Experience and Product Development, you will be responsible for driving the development and implementation of a comprehensive commercial customer experience strategy that aligns with our company's brand values and objectives.As a key member of our team, you will collaborate with the...
-
Sales and Customer Experience Expert
7 days ago
Norwich, Norfolk, United Kingdom Frasers Group Full timeAbout UsSofa.com is a leading online retailer of home furnishings, dedicated to providing excellent service and quality products to our customers.Our Company Culture:Think without limits and take the team with you.Own it and back it.Act with purpose and do not hesitate.Be commercial and customer-focused.Key Skills and Qualifications:Strong sales experience...
-
Sales Associate
2 weeks ago
Norwich, Norfolk, United Kingdom Frasers Group Full timeJob OverviewWe are seeking a highly motivated Sales Associate to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Customer Interaction: Greet customers with a warm and sincere welcome, ensuring they...
-
Customer Experience Specialist
7 days ago
Norwich, Norfolk, United Kingdom Sofa Full time**Role Overview**We are seeking a motivated and customer-focused Sales Advisor to join our Sofa team in Norwich. This 20 hours a week role requires weekend availability and involves being the first point of contact with customers, providing them with inspirational ideas to fulfill their needs.**Key Responsibilities**Welcome every customer, making them feel...
-
"Customer Experience Coordinator"
3 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full timeSmiggle Bluewater is seeking a talented Assistant Store ManagerAs a key member of our team, you will work closely with the Store Manager to drive sales growth, enhance customer satisfaction, and foster a positive store environment.Key Responsibilities:Leverage coaching and feedback to maximize sales opportunities and team performanceLead by example,...
-
Sales and Customer Experience Associate
2 weeks ago
Norwich, Norfolk, United Kingdom Next Full timeAt Joules, We're Passionate About Our PeopleWe have an eye for detail, we care, and we challenge. We're creative and commercial, passionate and practical. We're flexible and generous, inspiring hard work and leading with kindness.A Role as a Sales Assistant in One of Our Retail StoresYou'll create an amazing shopping experience by combining your expert...
-
Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Costa Coffee Full timeAbout the RoleAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista, you'll play a vital role in crafting memorable moments for our customers.Key ResponsibilitiesCrafting high-quality coffee drinks that exceed customer expectationsProviding warm and welcoming service to our customersMaintaining a clean and...
-
Senior Director of Sales Leadership
7 days ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title:Senior Director of Sales LeadershipAbout the Role:The Baldwin Group is an award-winning insurance brokerage firm delivering expertly crafted risk management strategies to clients. As a Senior Director of Sales, you will lead the sales strategy within the group, driving continuous improvement by monitoring protocol effectiveness and navigating...
-
Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full time**About the Role:**We're looking for a passionate salesperson to join our Smiggle team and create a unique experience for our customers and colleagues. If you have a passion for stationery and enjoy interacting with people, this could be the perfect opportunity for you.**Key Responsibilities:**Provide exceptional customer service and contribute to a positive...
-
Sales Director for Medicare Solutions
1 month ago
Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeAbout the Role:The Director of Sales for the East Coast will drive new business through identifying and building strong relationships with key distribution partners and carriers within their territory for our Medicare group.Key Responsibilities:Full accountability for the Medicare territory sales organizational performance and retentionProvide leadership and...
-
Customer Experience Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeWe are seeking an accomplished Customer Experience Manager to drive success in our Contact Centre. If you excel in team management and leadership, thrive on challenges, and are ready to make a significant impact, we want to hear from you.About the Role:Lead a team to deliver exceptional customer experiences through strategic planning, effective...
-
Norwich, Norfolk, United Kingdom Redline Group Ltd Full timeAbout the RoleWe are seeking an experienced Regional Sales Director to lead our sales efforts in the Midlands and North regions. This is a fantastic opportunity to join the Redline Group Ltd team and be responsible for driving revenue growth and expanding our customer base.Key ResponsibilitiesDevelop and execute a sales strategy that aligns with the...
-
Retail Store Lead
7 days ago
Norwich, Norfolk, United Kingdom Frasers Group Full timeJob Title: Retail Store Lead - Customer ExperienceLocation:Frasers Group, United KingdomAbout Us:Frasers Group is a leading retailer with a diverse portfolio of brands. We are seeking an experienced retail professional to join our team as a Retail Store Lead - Customer Experience.Job Summary:We are looking for a highly skilled and customer-focused individual...
-
Customer Experience Operations Director
3 weeks ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time**Anglian Home Improvements**: A leading home improvement company seeking a seasoned professional to lead our National Contact Centre. OverviewWe are looking for an experienced Contact Centre Manager to oversee the daily operations of our National Contact Centre, driving team performance and ensuring seamless customer experience.Job DescriptionThis is an...
-
Customer Experience Ambassador
3 weeks ago
Norwich, Norfolk, United Kingdom Chantry Place Full timeWe are looking for a talented individual to join our team as a Community Team Member.This is a flexible contract, with a fixed number of hours to work per week across various days and shifts.As a Community Team Member, you will be the face of our store, providing an exceptional customer experience and working closely with the team to maintain a smooth and...
-
Car Sales Experience Executive
2 weeks ago
Norwich, Norfolk, United Kingdom Arnold Clark Group Full timeWe're seeking a talented individual to join our team at Arnold Clark Click & Collect branch in Norwich. As a Car Sales Experience Executive, you'll play a pivotal role in delivering exceptional customer experiences.Salary and BenefitsThe successful candidate can expect a competitive salary of £24,500 + performance-related bonus of up to £6,720 per annum....
-
Sales Director
2 months ago
Norwich, Norfolk, United Kingdom beBee Professionals Full time £35,000 - £55,000Sales Manager Job DescriptionWe are seeking an experienced Sales Manager to lead our dynamic sales team in Norwich, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and Motivate the Sales...