Sales Associate

1 day ago


Norwich, Norfolk, United Kingdom Frasers Group Full time

Job Overview


We are seeking a highly motivated Sales Associate to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers.



Key Responsibilities:

  • Customer Interaction: Greet customers with a warm and sincere welcome, ensuring they feel valued and supported throughout their shopping experience.
  • Product Knowledge: Develop in-depth knowledge of our products and services, enabling you to make informed recommendations and locate the correct merchandise for customers.
  • Transaction Processing: Process cash and card transactions efficiently and accurately, maintaining a high level of attention to detail.
  • Teamwork: Collaborate effectively with colleagues to achieve sales targets and provide seamless customer experiences.
  • Continuous Improvement: Stay up-to-date on product knowledge and adapt to changing customer needs, ensuring a consistently high level of service.


Requirements:

  • Communication Skills: Excellent communication skills, both verbal and written, to effectively engage with customers and colleagues.
  • Teamwork: Ability to work collaboratively within a team environment, supporting colleagues to achieve shared goals.
  • Flexibility: Willingness to work a variety of shifts, including weekdays and weekends, during peak periods such as summer and Christmas.


What We Offer:

  • Competitive Salary: £18,000 - £22,000 per annum, depending on experience.
  • Opportunities for Growth: Training and development opportunities to enhance your skills and career progression.
  • Collaborative Environment: A supportive and dynamic team environment that encourages teamwork and collaboration.


Additional Information:

This role requires a flexible approach to working hours, with a willingness to work a range of shifts, including evenings and weekends. While we strive to provide guaranteed hours, this is not always possible, and employees may need to adapt to changing demands.


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