Deputy Manager

7 days ago

London, Greater London, United Kingdom DePaul Full time

About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at Depaul UK. As a Deputy Manager, you will work closely with our colleagues to deliver excellent performance and a high-quality service with a measurable positive impact.

Key Responsibilities

  • Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact
  • Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
  • Creating relationships with and working closely with local authority partners, as well as building relationships with colleagues in central and regional government, as well as organisations in Romania
  • Working flexibly, for example by joining late-night and early-morning street outreach shifts
  • Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.
  • Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
  • You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence
  • Managing this fund, as well as the wider budget including travel costs.
  • Compiling and presenting monitoring reports for funders

About You

We are looking for a candidate with the following skills and experience:

  • Fluent Romanian speaker.
  • An understanding of the particular challenges and discrimination faced by Roma people.
  • Experience working and building trust with homeless or vulnerable people.
  • Experience in taking responsibility for operating safeguarding requirements and procedures.
  • Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.
  • Experience in working creatively to tailor services to individuals.
  • Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.
  • Ability to administer a budget over the course of a project.

In return for working here, you will receive:

  • A comprehensive training package tailored to your needs and role
  • Flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years' service.
  • Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
  • Death in service (4x Base salary)
  • Legal Advice line

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