Facilities and IT Support Coordinator

5 days ago

London, Greater London, United Kingdom Phoenix Hospital Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Facilities and IT Support Coordinator to join our team at Phoenix Hospital Group. As a key member of our facilities team, you will be responsible for providing first-class support to our staff and ensuring the smooth operation of our facilities and IT systems.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to the facilities team, including managing schedules, coordinating meetings, and maintaining records.
  • Facilities Management
    • Manage the day-to-day operations of our facilities, including responding to helpdesk requests, coordinating repairs, and ensuring compliance with health and safety regulations.
  • IT Support
    • Provide technical support to staff, including troubleshooting hardware and software issues, managing printer contracts, and maintaining up-to-date records of laptop distribution.
  • Contract Management
    • Negotiate and manage contracts with external contractors and suppliers, ensuring best value for money and compliance with company policies.
  • Communication
    • Communicate effectively with staff, contractors, and suppliers, providing excellent customer service and resolving issues in a timely manner.
Requirements
  • Experience
    • Sufficient experience of providing facilities or IT support in a busy organization.
    • Some experience of working with contractors and suppliers and monitoring of service standards and expectations.
  • Skills
    • Strong organizational and communication skills, with the ability to work under pressure and prioritize tasks effectively.
    • Excellent customer service skills, with the ability to deal with a wide range of people and situations.
    • Strong technical skills, with experience of managing IT systems and hardware.
  • Education
    • Relevant qualifications in facilities management or a related field.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual with a passion for facilities and IT support, we encourage you to apply for this exciting opportunity.

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