IT Support Specialist

4 weeks ago


Inverness, Highland, United Kingdom Cathcart Technology Full time £25,000 - £30,000

Job Title: IT Support Specialist

Job Summary: We are seeking an experienced IT Support Specialist to join our team at Cathcart Technology. The successful candidate will provide technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide 1st – 3rd line support to end users on-site, remotely, and by telephone
  • Provide both hardware and software support
  • Troubleshoot desktop, server, and network issues
  • Carry out occasional project work, such as upgrades or migrations

Requirements:

  • Commercial experience in an IT Support environment
  • Experience of providing IT support to end users in Windows, Office, and desktop software and hardware
  • Working with Windows System Administration (Windows Server 2022, Windows 10/11)
  • Networking hardware administration (Cisco/Meraki & HP ProCurve)
  • Hardware maintenance (Dell – Servers/Desktops, HP/Lexmark – Printers)

Working Conditions:

The role will be based in our offices in central Inverness, and you will be expected to be onsite five days a week. You will also be responsible for occasionally visiting other local sites, so you will ideally have access to your own car.

Benefits:

  • Salary of £25k - £30k, dependant on experience
  • Contributory pension scheme
  • Industry leading discounts on car purchases
  • Range of health and well-being support programmes


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