Claims Support Specialist

4 weeks ago

Brighton, Brighton and Hove, United Kingdom INSHUR Full time

Overview

Prior experience is not mandatory as comprehensive training will be provided.

Are you eager to join a dynamic and welcoming environment that offers numerous opportunities for advancement and the autonomy to make a significant impact? This could be the ideal opportunity for you.

We are seeking a Claims Support Specialist at INSHUR, where you will be part of a vibrant team. Our work model is hybrid, allowing for a blend of remote and in-office work.

Your role will involve transforming the insurance landscape in exciting markets across various regions, including the UK, US, and the Netherlands, as well as new European territories as we grow.

Reporting to the Claims Manager, you will have the chance to positively affect the average claims costs by identifying opportunities for intervention and providing clients with optimal solutions tailored to their needs. A key strategic initiative is the establishment of our in-house claims department, aimed at delivering an exceptional customer claims experience.

We prioritize high performance and strive to create an environment where everyone contributes to building something remarkable that we can all take pride in, while working alongside friends.

Key Responsibilities

You will play a vital role in ensuring that we leverage relevant technology and supplier support to enhance the customer claims experience. As a natural collaborator, you will ensure that new claims are accurately initiated and that initial actions are executed, all while embodying the values and culture that INSHUR stands for.

We do not adhere to a rigid checklist of qualifications; our hiring approach focuses more on potential and enthusiasm than merely ticking boxes. Therefore, if you haven't used a specific tool or don't meet every listed requirement, we still encourage you to consider this opportunity.

Ideal Candidate Attributes

  • Strong communication skills.
  • Confident and assertive demeanor.

Colleagues Describe You As:

  • Entrepreneurial, highly proactive, and full of innovative ideas.
  • A true team player, eager to learn from others and share your insights.
  • Customer-focused with a keen eye for strategic process improvement.

What We Offer

We provide a supportive and engaging environment for everyone to develop, learn, and excel. Our hybrid work model encourages flexibility to accommodate personal circumstances and the needs of the business.

All employees receive stock options, and we contribute to your pension on a monthly basis. Our benefits package is designed to invest in the long-term personal and professional growth and well-being of our team members. Here’s a glimpse of what we offer:

  • 30 days of annual leave in addition to public holidays.
  • Private health insurance for you and your family.
  • Life insurance coverage.
  • Up to 13 weeks of fully paid parental leave, regardless of gender.
  • Flexible working hours.
  • Annual training allowance and ongoing learning opportunities.
  • Monthly wellness allowance to support your health and productivity.
  • Access to an Employee Assistance Program.

We ensure that all team members are equipped with a laptop, monitor, and top-tier equipment, along with any necessary software.

About INSHUR

INSHUR is a rapidly expanding global provider of insurance solutions for the on-demand economy, making coverage fair and accessible for drivers.

Our innovative technology supports our groundbreaking offerings for on-demand drivers, keeping premiums affordable and delivering results for our partners. With a focus on integrated insurance solutions and technology partnerships for digital platform providers, we have been assisting drivers since our inception.

As a global team of around 200 individuals across various regions, we value:

  • Generosity, inclusivity, open-mindedness, and diversity.
  • Delivering outstanding results and fostering a culture of open learning.
  • Empowering long-term, impactful decision-making.
  • Prioritizing the well-being of our team members and the community.

Commitment to Diversity

We believe that a diverse team where everyone can be their authentic selves is essential to our success. We are dedicated to equal opportunities and enhancing the tech industry, encouraging applications from underrepresented backgrounds. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

While this position is advertised as full-time, we are open to discussing flexible arrangements for the right candidate. Please inform us in your application if you have any accessibility requirements for your interview, and we will do our best to accommodate them.

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