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Brighton, Brighton and Hove, United Kingdom Legal & General Full timeJob Title: Income Protection Claims AssessorWe are seeking an experienced Income Protection Claims Assessor to join our team in Hove. As an Income Protection Claims Assessor, you will be responsible for assessing and resolving income protection claims in a fair and timely manner.Key Responsibilities:Assess and evaluate income protection claims to determine...
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Income Protection Claims Specialist
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Brighton, Brighton and Hove, United Kingdom Legal & General Full timeJob Title: Income Protection Claims AssessorWe are seeking an experienced Income Protection Claims Assessor to join our team in Hove. As an Income Protection Claims Assessor, you will be responsible for assessing and resolving income protection claims in a fair and timely manner.Key Responsibilities:Assess and evaluate income protection claims to determine...
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Income Protection Claims Specialist
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Legal & General Full timeJob Title: Income Protection Claims AssessorWe are seeking an experienced Income Protection Claims Assessor to join our team in Hove. As an Income Protection Claims Assessor, you will be responsible for assessing and resolving income protection claims in a fair and timely manner.Key Responsibilities:Assess and evaluate income protection claims to determine...
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Income Protection Claims Specialist
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Brighton, Brighton and Hove, United Kingdom Legal & General Full timeJob Title: Income Protection Claims AssessorWe are seeking an experienced Income Protection Claims Assessor to join our team in Hove. As an Income Protection Claims Assessor, you will be responsible for assessing and resolving income protection claims in a fair and timely manner.Key Responsibilities:Assess and evaluate income protection claims to determine...
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Income Protection Claims Specialist
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Income Protection Claims Specialist
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Income Protection Claims Specialist
2 months ago
We are seeking an experienced Income Protection Claims Specialist to join our team at Legal & General Resources Limited. As a key member of our claims team, you will be responsible for assessing and resolving income protection claims in a fair and timely manner.
Key Responsibilities:- Claims Assessment: Gather and evaluate evidence to determine the validity of income protection claims, ensuring that decisions are based on logical reasoning and in line with company policies.
- Claims Resolution: Manage claims from start to finish, processing them in accordance with established guidelines to maintain quality and consistency across the team.
- Customer Communication: Effectively communicate with customers through various channels, including phone, email, and letters, to ensure their expectations are met and unnecessary contact is minimized.
- Liaison and Collaboration: Work with internal and external stakeholders, including customers, third-party providers, and colleagues, to obtain information and resolve claims in a professional and efficient manner.
- Appeals and Complaints: Identify and address appeals and complaints in a timely and effective manner, escalating issues as necessary to ensure customer satisfaction.
- Training and Development: Provide support and guidance to colleagues to improve their skills and knowledge, contributing to the development of the claims team.
- Contested Claims: Manage claims of a sensitive or contentious nature, working closely with managers, GFC, and legal services to ensure effective resolution.
- Experience: A minimum of [insert experience] years of experience in handling income protection claims, with a strong understanding of compliance regulations and medical knowledge.
- Skills: Excellent communication and interpersonal skills, with the ability to empathize with customers and handle difficult situations.
- Knowledge: Good understanding of financial calculations, reinsurance processes, and treaties, as well as awareness of state benefits.
- Education: Relevant qualifications, such as a degree in a related field or professional certifications.
- Competitive Salary: A salary of up to £46,000, depending on experience.
- Bonus Scheme: Participation in our annual performance-related bonus plan.
- Pension Contribution: A generous pension contribution.
- Life Assurance: Life assurance coverage.
- Private Medical Insurance: Private medical insurance for permanent employees.
- Holiday Entitlement: At least 25 days holiday, plus public holidays, with the option to buy and sell holiday.
- Family Leave: Competitive family leave policies.
- Electric Car Scheme: Participation in our electric car scheme.
- Discounts: Access to various discounts on high street stores and online retailers.
