Senior Global Client Manager

3 weeks ago

London, Greater London, United Kingdom AIG Full time

At AIG, we are redefining the approach to risk management for our clients. As a Senior Global Client Manager, you will play a crucial role in this evolution, enhancing your skills and experience as a key member of our team.

Make an Impact in Global Insurance.

AIG's Global Insurance division is a dynamic sector that crafts, implements, and manages tailored multinational insurance solutions for our international clientele. We empower our clients and broker partners to confidently navigate intricate cross-border risks. Our professionals possess the diverse expertise required to deliver customized, compliant, and seamless solutions that align with our clients' risk management goals. Collaborate with a vibrant, multi-disciplinary team to explore and provide innovative solutions that address our customers' global insurance requirements.

Your Role in Creating Value

This position involves direct engagement with brokers and clients, overseeing a designated portfolio of Captive Global programs in collaboration with product underwriters and distribution teams. You will serve as a subject matter expert in the structuring, design, and execution of complex Global captive fronting and indemnity programs. This role carries global fronting authority and encompasses all major lines of business within the Global Insurance sector.

Key Responsibilities Include:

  • Proactively managing and overseeing all global fronting service activities, ensuring effective communication and project management among all internal and external stakeholders throughout the program lifecycle.
  • Providing direction and guidance to relevant stakeholders to ensure the appropriate design and effective delivery of assigned global programs.
  • Offering technical expertise in multinational insurance to underwriters.
  • Leading the promotion and adoption of the AIG Global Insurance End-to-End process.
  • Managing day-to-day service delivery across all assigned programs to ensure timely issuance of accurate local policy and invoice documentation, meeting agreed service level agreements.
  • Engaging with global claims teams to ensure timely development of multinational claims bulletins and support for ad hoc program inquiries.
  • Delivering regular updates to the appointed broker or client on program performance until full implementation.
  • Driving profitable growth of the Global fronting portfolio by collaborating with product and distribution teams to identify target opportunities and articulate AIG's value proposition in the market.
  • Assisting in identifying, supporting, and contributing to internal and external strategies that align our product offerings and expand AIG's global business.

Qualifications for Success

  • Extensive technical knowledge of complex global programs, including captive and reinsurance structures, with experience in the multinational environment and processes.
  • Experience working with multinational corporations and engaging with senior client personnel and risk managers.
  • Proven experience in structuring and executing global fronting programs, including captive and indemnity arrangements.
  • Strong commercial acumen with exceptional business development and negotiation skills.
  • Excellent written and verbal communication skills, with the ability to build robust relationships with stakeholders and clearly articulate ideas to influence outcomes.
  • Capability to manage multiple priorities, delegate effectively, and meet tight deadlines and service level agreements.

Benefits that Matter

At AIG, our employees are our most valuable asset. We understand the importance of protecting and investing in what matters most to you. Our Total Rewards Program offers a comprehensive benefits package that extends beyond the workplace, focusing on your health, wellbeing, financial security, and professional development, providing peace of mind for you and your family.

Innovating Insurance for a Greater Impact

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions, recognized as one of the world's most extensive property casualty networks. This is an exciting time to join us as we continuously seek innovative ways to deliver superior solutions to our customers. At AIG, you can make a difference by supporting individuals, businesses, and communities in managing risk, responding to uncertainties, and discovering new opportunities. We invest in our greatest asset—our people—through ongoing learning and development in a culture that celebrates diversity and individual aspirations.

Fostering a Culture of Inclusion

We are dedicated to cultivating a culture that respects and celebrates diverse talents, backgrounds, cultures, opinions, and goals. Our commitment to inclusion and belonging is reflected in our flexible work arrangements, diversity and inclusion training, cultural awareness initiatives, and Employee Resource Groups (ERGs). With global chapters, ERGs are fundamental to our culture of inclusion. The diversity of our workforce is one of AIG's greatest strengths, and we are proud to have received numerous awards and recognitions for our efforts in promoting positive change.

AIG is an equal opportunity employer, providing opportunities to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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