Sales and Customer Service Representative

1 week ago


Wigan, Wigan, United Kingdom Reed Full time

We are seeking a highly skilled and experienced Sales Administrator to join our team at Reed. As a Sales Administrator, you will be the first point of contact for our customers and engineers, providing exceptional customer service and support.

Key Responsibilities:

  • Manage incoming service requests and technical queries from customers and engineers.
  • Schedule engineer attendance and communicate effectively with customers to ensure timely fulfilment of customer needs.
  • Communicate with engineers to confirm workload, issue reports, and check parts/stock.
  • Liaise with sub-contractors, place orders, and oversee jobs from start to completion.
  • Provide service support by checking engineer reports, preparing quotations for remedial works, completing sales orders for prompt invoicing, and creating proforma invoices to obtain payment.
  • Arrange for components to be sent to engineers/sub-contractors and assist in managing returned items.

Requirements:

  • Proven experience working within an industrial service or product provider is preferred.
  • Proven experience within a customer-facing, high volume role is essential.
  • Excellent communication skills, both verbal and written.
  • Strong organisational skills with the ability to schedule and prioritise workloads.
  • Competency in preparing quotations, sales orders, and proforma invoices.


  • Wigan, Wigan, United Kingdom Sky Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sky. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Meet and Exceed Sales Targets: Utilize your excellent communication and...


  • Wigan, Wigan, United Kingdom Sky Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sky. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Meet and Exceed Sales Targets: Utilize your excellent communication and...


  • Wigan, Wigan, United Kingdom IN n OUT Autocentres Full time

    Job DescriptionAs a Customer Service Representative for IN n OUT Autocentres, you will be the first point of contact for our customers. Your primary responsibilities will include greeting customers, answering enquiries, managing appointments and handling transactions. You will also be responsible for creating a positive and memorable experience for our...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    About Calisen MeteringWe are a leading provider of essential energy infrastructure assets, offering smarter energy solutions for all.Our business is growing rapidly, and we're excited to offer a chance to be part of this journey as a Customer Service Representative within our vibrant call centre, working within our Retentions Team.Job SummaryWe're seeking an...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    About Calisen MeteringWe are a leading provider of essential energy infrastructure assets, offering smarter energy solutions for all.Our business is growing rapidly, and we're excited to offer a chance to be part of this journey as a Customer Service Representative within our vibrant call centre, working within our Retentions Team.Job SummaryWe're seeking an...


  • Wigan, Wigan, United Kingdom Amplifon Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesManage the diary to optimize sales and service appointments,...


  • Wigan, Wigan, United Kingdom Amplifon Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesManage the diary to optimize sales and service appointments,...


  • Wigan, Wigan, United Kingdom IN n OUT Autocentres Full time

    Job DescriptionAs a Customer Service Representative for IN n OUT Autocentres, you will be the first point of contact for our customers. Your primary responsibilities will include greeting customers, answering inquiries, managing appointments, and handling transactions. You will also be responsible for creating a positive and memorable experience for our...


  • Wigan, Wigan, United Kingdom IN n OUT Autocentres Full time

    Job DescriptionAs a Customer Service Representative for IN n OUT Autocentres, you will be the first point of contact for our customers. Your primary responsibilities will include greeting customers, answering inquiries, managing appointments, and handling transactions. You will also be responsible for creating a positive and memorable experience for our...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    At Calisen Metering, we are dedicated to owning and managing essential energy infrastructure assets that promote smarter energy for everyone. Through our smart metering, installation, data services, EV charging infrastructure, and electrification of heat, we're fostering a more sustainable future. Our core business values drive us to bring smarter energy...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    At Calisen Metering, we are dedicated to owning and managing essential energy infrastructure assets that promote smarter energy for everyone. Through our smart metering, installation, data services, EV charging infrastructure, and electrification of heat, we're fostering a more sustainable future. Our core business values drive us to bring smarter energy...


  • Wigan, Wigan, United Kingdom Garton Ltd Full time

    About Garton LtdGarton Ltd is a leading manufacturer and distributor of industrial fasteners, with a rich history dating back over 150 years. Our company has a strong reputation for quality and innovation, and we are committed to providing exceptional customer service.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a...


  • Wigan, Wigan, United Kingdom Garton Ltd Full time

    About Garton LtdGarton Ltd is a leading manufacturer and distributor of industrial fasteners, with a rich history dating back over 150 years. Our company has a strong reputation for quality and innovation, and we are committed to providing exceptional customer service.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a...


  • Wigan, Wigan, United Kingdom Arnold Clark. Full time

    We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Host at Arnold Clark.About the Role:As a Customer Experience Host, you will be the first point of contact for our customers, providing a warm and welcoming experience from the moment they enter our showroom.Key Responsibilities:• Provide exceptional...


  • Wigan, Wigan, United Kingdom IRIS Software Group Full time

    **About the Role**IRIS Software Group is seeking a dedicated individual to join our team as a Customer Services Analyst - 1st Line. In this role, you will play a pivotal part in supporting our customers, resolving queries, and ensuring their satisfaction with our products and services.**Key Responsibilities**Respond to incoming customer cases, providing...


  • Wigan, Wigan, United Kingdom IRIS Software Group Full time

    **About the Role**IRIS Software Group is seeking a dedicated individual to join our team as a Customer Services Analyst - 1st Line. In this role, you will play a pivotal part in supporting our customers, resolving queries, and ensuring their satisfaction with our products and services.**Key Responsibilities**Respond to incoming customer cases, providing...


  • Wigan, Wigan, United Kingdom KPI Recruiting Ltd Full time

    KPI Recruiting Ltd is seeking a driven and results-oriented Sales Development Representative to join our growing team. In this role, you will play a crucial part in identifying and qualifying new business opportunities within the market. Your responsibilities will encompass building relationships with potential clients, understanding their needs, and...


  • Wigan, Wigan, United Kingdom Stephensons Full time

    About the Role:We are seeking a skilled and customer-focused individual to join our team as a Helpline Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via telephone.Key Responsibilities:Provide prompt and accurate advice on various legal enquiries over the telephoneEffectively...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    About Calisen MeteringWe are a leading provider of essential energy infrastructure assets, dedicated to promoting smarter energy solutions for everyone. Our core business values drive us to bring innovative energy solutions to all.Job SummaryWe are seeking a part-time Customer Service Representative to join our vibrant Data Services team. This role is...


  • Wigan, Wigan, United Kingdom Calisen Metering Full time

    About Calisen MeteringWe are a leading provider of essential energy infrastructure assets, dedicated to promoting smarter energy solutions for everyone. Our core business values drive us to bring innovative energy solutions to all.Job SummaryWe are seeking a part-time Customer Service Representative to join our vibrant Data Services team. This role is...