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Customer Service Representative

2 months ago


Wigan, Wigan, United Kingdom Arnold Clark. Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Host at Arnold Clark.

About the Role:

As a Customer Experience Host, you will be the first point of contact for our customers, providing a warm and welcoming experience from the moment they enter our showroom.

Key Responsibilities:

• Provide exceptional customer service, ensuring that every customer interaction is positive and memorable

• Manage the front desk, handling customer inquiries, and resolving any issues in a timely and professional manner

• Work closely with the sales team to ensure a seamless customer experience, from initial contact to final sale

Requirements:

• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike

• Strong problem-solving skills, with the ability to think on your feet and resolve issues efficiently

• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities

What We Offer:

• Competitive salary and benefits package

• Opportunities for career development and growth within the company

• A dynamic and supportive work environment, with a team of like-minded individuals