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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Host at Arnold Clark.
About the Role:
As a Customer Experience Host, you will be the first point of contact for our customers, providing a warm and welcoming experience from the moment they enter our showroom.
Key Responsibilities:
• Provide exceptional customer service, ensuring that every customer interaction is positive and memorable
• Manage the front desk, handling customer inquiries, and resolving any issues in a timely and professional manner
• Work closely with the sales team to ensure a seamless customer experience, from initial contact to final sale
Requirements:
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
• Strong problem-solving skills, with the ability to think on your feet and resolve issues efficiently
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
What We Offer:
• Competitive salary and benefits package
• Opportunities for career development and growth within the company
• A dynamic and supportive work environment, with a team of like-minded individuals