Accounts Coordinator

4 weeks ago


Rochdale, Rochdale, United Kingdom Major Recruitment Oldham Industrial Full time
Key Responsibilities
As an Accounts Coordinator, you will play a pivotal role in supporting our retail management team.

Your primary focus will be to provide administrative assistance to the external sales personnel, enabling account managers to dedicate more time to customer engagement.

Collaboration with internal departments such as Accounts, Warehouse, and Transport is essential to enhance and expedite processes related to order management, including invoices, pro forma documents, deliveries, and inventory inquiries.

Order Management
You will be responsible for ensuring that credit notes, new account forms, and orders are processed accurately by the appropriate internal teams.
Your duties will include the precise handling, monitoring, and management of sales orders, overseeing the order status from initiation to completion.

Additionally, you will address customer inquiries and complaints via telephone or email, fostering strong customer relationships and enhancing the overall customer experience.

With guidance from relevant account managers, you will follow up on complaints to facilitate their resolution.

Administrative Support
You will also provide ad hoc administrative assistance as required and as per your training.
Essential Skills
- Strong organizational and administrative capabilities
- Excellent verbal and written communication skills, along with a confident telephone demeanor
- High level of accuracy in data entry and numerical comprehension
- Familiarity with Microsoft sales systems, such as Business Central, is a significant advantage
- Proficiency in IT, including all Microsoft applications

- Knowledge of FMCG brands, channels, and businesses is a considerable asset.

Major Recruitment operates as an employment agency for permanent placements and as an employment business for the provision of temporary workers.

By engaging with this opportunity, you acknowledge the terms and conditions, privacy policy, and disclaimers available on the Major Recruitment website.



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