Personal Assistant Support Officer

3 days ago


Birmingham, Birmingham, United Kingdom Brook Street NMR Full time
Job Title: Personal Assistant Support Officer

We are seeking a highly skilled and compassionate Personal Assistant Support Officer to join our team at Brook Street NMR. This is a unique opportunity to make a real difference in the life of an individual with a neurodivergent condition and visual impairment.

Job Summary:

The successful candidate will provide tailored support to help the individual navigate the workplace, enhance job performance, and achieve professional growth. This role involves offering practical assistance and support to the individual, ensuring they can effectively contribute to their personal objectives and the Talent, Learning and Development (T,L&D) team objectives.

Key Responsibilities:
  • Guiding the member of staff while navigating unfamiliar environments.
  • Assisting the member of staff in dynamic social environments, such as meetings, conferences, and other events.
  • Attending both face-to-face and virtual meetings as appropriate.
Task Management Support:
  • Scheduling and booking rooms for meetings and events.
  • General management of calendars, schedules, and action logs.
  • Providing admin support to help the member of staff prioritise their tasks, manage their time, and meet deadlines within their L&D role.
Technical Support:
  • Aiding the editing of audiovisual media.
  • Converting inaccessible documentation into accessible formats.
  • Supporting and directing a screen reader user in the interpretation and use of inaccessible media, software, and digital platforms.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively as part of a team. They will also have a high level of discretion and confidentiality when dealing with sensitive information.

This is a fantastic opportunity for a motivated and compassionate individual to make a real difference in the life of an individual with a neurodivergent condition and visual impairment.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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