Office Administrator
3 weeks ago
Axis Europe is on the lookout for a committed Office Administrator to enhance our vibrant Repairs and Maintenance division in the Merseyside region. In this pivotal role, you will ensure the effective provision of services to our clients, which include Housing Associations and Local Authorities.
Core Responsibilities:- Respond to incoming calls and assist residents with inquiries related to repairs
- Update the database with interactions from residents
- Collaborate with supervisors and tradespeople to schedule work efficiently
- Keep precise logs and records of all activities
- Work alongside customer site personnel to provide timely progress updates
- Proficiency in IT systems
- Outstanding Customer Service skills
- Effective Communication abilities
- Strong Problem-solving skills
- Ability to work well in a team
Prior experience in a similar administrative capacity is advantageous.
At Axis Europe, we prioritize sustainability and adherence to environmental regulations, and we encourage all team members to actively support these initiatives in their daily responsibilities.
Employee Benefits:- 22 days of annual leave (increases with tenure)
- Pension scheme and Perkbox Rewards
- Rewards for long service and opportunities for volunteering
- Cycle to work initiative
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