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Administrative Support Officer
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Administrative Support Officer
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Administrative Support Officer
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Administrative Support Officer
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Liverpool, Liverpool, United Kingdom Brook Street Full timeJob Title: Collection OfficerJob Summary:We are seeking a highly organized and detail-oriented Collection Officer to join our team at Brook Street. As a Collection Officer, you will be responsible for processing court orders, claims, and fines, as well as communicating with the Judiciary, Magistrates, and other court staff. You will also handle face-to-face...
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1 week ago
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Office Administrator
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Administrative Support Officer
2 months ago
Job Summary:
We are seeking an organized and motivated Administrative Support Officer/Tribunal Hearing Clerk to join our team at Brook Street. As a key member of our public sector client's administrative team, you will be responsible for providing exceptional support to the Judiciary and customers who attend hearings.
Key Responsibilities:
- Process all types of correspondence received, both manual and electronic, in accordance with current guidance.
- Update appeals on the database accurately and in a timely manner.
- Interact with other government departments and salaried/fee-paid Judges/Members.
- Clerk tribunal hearings in various locations.
- Provide a professional service to the Judiciary and customers who attend hearings.
- Meet and greet Judicial panel members, customers, and representatives.
- Ensure hearings are managed on time and in line with guidance for clerking, including the recording of the hearing.
- Update the database with outcomes and produce Decision Notices on the day.
- Notify First Tier Agencies of decisions.
- Deal with customer queries that may arise on the day and ensure they understand the hearing process.
Requirements:
- Able to follow well-established processes and detailed instructions.
- Strong administrative skills with proficiency in Microsoft Office packages.
- Excellent communication skills, both written and verbal.
Benefits:
- Weekly pay, holiday, and pension scheme.
- Location accessible by car, train, or bus.
