Client Relations Specialist

4 weeks ago


Manchester, United Kingdom SIXT UK Full time
Job Overview

As a Client Relations Specialist, your primary responsibility will be to provide outstanding service to our esteemed clients across the globe. It is essential to go beyond mere customer support; your goal is to create memorable experiences for our customers. We encourage applications from individuals with diverse backgrounds, including service personnel and veterans.

What We Offer at SIXT UK

  • A competitive annual salary of £25,790
  • Exclusive employee benefits for SIXT vehicle rentals
  • 22 days of annual leave plus public holidays
  • Life Assurance coverage while employed
  • Comprehensive training sessions and opportunities for professional growth
  • Staff rental program for friends and family
  • Full uniform provided
  • Employee discounts on fitness, travel, technology, clothing, and more
  • A collaborative team atmosphere with regular events and activities
Qualifications

About You:

  • Welcoming all clients upon their arrival and consistently delivering a high standard of premium service
  • Collecting and documenting client feedback to improve future rental experiences
  • Accurately assessing vehicle condition and identifying any damage
  • Addressing client inquiries and concerns regarding vehicle condition
  • Responsible for the preparation, cleaning, refueling, and maintenance of vehicles to ensure they meet high standards
  • Ensuring timely delivery and collection of vehicles between branches
Additional Information

About the Department:
Our Branches & Operations division serves as the primary contact point for our clients, whether through phone, app, or in-person at our SIXT locations. This role involves providing premium service directly to clients, offering advice and sales support, and managing the rental process for our high-quality fleet.

About Us:
We are a prominent global mobility service provider, generating sales of €3.07 billion and employing approximately 9,000 individuals worldwide. Our mobility platform, ONE, integrates our offerings including SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab and chauffeur services), and SIXT+ (car subscription), granting our clients access to a fleet of 222,000 vehicles, services from 1,500 partners, and around 1.5 million drivers globally. Together with our franchise partners, we operate in over 110 countries across 2,098 rental stations. At SIXT, delivering a first-rate customer experience and exceptional service is our utmost priority. We are committed to fostering true entrepreneurship and ensuring long-term stability while aligning our corporate strategy with foresight.



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