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Client Relations Specialist
2 months ago
As a Client Relations Specialist, your primary responsibility will be to provide outstanding service to our esteemed clients globally. Your role goes beyond just offering great service; you will create memorable experiences for our customers. We encourage applications from individuals with diverse backgrounds, including those with service experience or military backgrounds.
What We Offer at SIXT UK
- A competitive annual salary of £25,790
- Employee benefits for SIXT vehicle rentals
- 22 days of annual leave plus public holidays
- Life Assurance while employed
- Comprehensive training sessions and opportunities for professional growth
- Staff rental program for friends and family
- Provision of full uniform
- Exclusive employee discounts on fitness, travel, technology, and more
- A collaborative team atmosphere with regular events and additional perks
About You:
- Welcoming all clients upon their arrival and consistently delivering a high standard of premium service
- Collecting and documenting client feedback to improve future service experiences
- Accurately assessing vehicle condition and identifying any damages
- Addressing client inquiries and concerns regarding vehicle condition
- Responsible for the preparation, cleaning, refueling, and ensuring vehicles meet high standards
- Coordinating timely delivery and collection of vehicles between locations
About the Department:
As a mobility service provider, our Branches & Operations division serves as the main point of contact for our clients, whether through phone, app, or in-person at our branches. This role ensures premium service delivery, providing advice and managing the rental process for our premium fleet. Working as part of a team facilitates better communication about our offerings, enabling us to find optimal solutions for our clients and efficiently manage daily operations.
About Us:
We are a prominent global mobility service provider, generating sales of €3.07 billion and employing around 9,000 individuals worldwide. Our mobility platform, ONE, integrates our services including SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab and chauffeur services), and SIXT+ (car subscription), giving our clients access to a fleet of 222,000 vehicles and services from 1,500 partners and approximately 1.5 million drivers globally. Together with our franchise partners, we operate in over 110 countries across 2,098 rental stations. At SIXT, delivering a first-class customer experience and exceptional service is our utmost priority. We are committed to true entrepreneurship and long-term stability, aligning our corporate strategy with foresight.
