Client Engagement Marketing Manager

3 weeks ago

Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

Job Title: Client Engagement Marketing Manager

Department: Sales & Marketing

Location: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote working

Reports to: Head of Direct Marketing

Salary: £45,000 - £50,000 dependent on experience

Contract: Full-time permanent

Experience: Minimum 5 years in a similar role

Role Overview:

As a Client Engagement Marketing Manager at Neilson Active Holidays, you will collaborate closely with the Head of Direct Marketing to refine our marketing initiatives and methodologies. Your primary responsibilities will encompass:

  • Customer Journey Management:
    • Partnering with the Head of Direct Marketing to optimize the customer journey.
    • Overseeing email and SMS communications, automating customer interactions, and conducting data analysis and reporting.
    • Leveraging data insights to drive decisions and implementing A/B testing.
  • Strategic Insights:
    • Assisting in the formulation and execution of marketing strategies, pinpointing growth avenues, and enhancing engagement across multiple channels.
    • Contributing to the development of standards and tools to boost team efficiency.
  • Project Management:
    • Drafting detailed briefs for campaigns to direct the creative team effectively.
    • Ensuring quality control for all marketing content.
  • Digital Presence & Social Media:
    • Maintaining an up-to-date website, managing social media platforms, and evaluating performance metrics.
  • Analytics & Reporting:
    • Gathering and analyzing mailing data, providing insights for marketing strategies, and keeping abreast of market trends.

Requirements

Essential Qualifications:

Personal Attributes

  • Exceptional writing abilities with a keen eye for detail.
  • Strong grasp of grammar and stylistic conventions.
  • Capacity to work autonomously and adapt swiftly.
  • Effective verbal communication skills.
  • Experience in marketing within premium sectors.
  • Outstanding organizational and time management capabilities.
  • Passion for storytelling and content creation.
  • Results-driven and collaborative mindset.

Technical Proficiencies

  • Proficiency in CRM systems such as SuiteCRM and DotDigital, HTML editing, and content performance evaluation.
  • Familiarity with Excel, PowerPoint, and Word.
  • Comfortable using Mac systems and CMS.
  • Understanding of analytics tools for data-informed decision-making.

Experience & Background:

  • Proven experience in customer journey marketing, project oversight, and CRM.
  • Prior leadership experience is advantageous.
  • Industry experience, particularly in travel, is beneficial.

Educational Background

  • Degree-level education or equivalent experience.

Benefits

  • Neilson Benefits:
  • Generous holiday allocation, pension scheme, life assurance, and partner discounts.
  • Modern office environment with gym, parking, kitchen facilities, and more.
  • Exciting holiday deals, remote work options, and various employee perks.

  • Client Engagement Marketing Manager

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing ManagerDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Manager

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing ManagerDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing ManagerDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing ManagerDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Lead

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing LeadDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing LeadDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar roleRole Overview:As a Client...

  • Client Engagement Marketing Lead

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing LeadDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar rolePosition Overview:As a Client...

  • Client Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Job Title: Client Engagement Marketing LeadDepartment: Sales & MarketingLocation: Brighton Office – 3 days in the office (Tues, Weds, Thurs) and 2 days remote workingReports to: Head of Direct MarketingSalary: £45,000 - £50,000 dependent on experienceContract: Full-time permanentExperience: Minimum 5 years in a similar rolePosition Overview:As a Client...

  • Client Engagement Associate

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

    Position Title: Client Engagement AssociateLocation: BrightonCompany: 8Bit Studios About Us:8Bit Studios is a premier entertainment management firm located in Brighton, recognized for producing exceptional and innovative events. Our goal is to craft unforgettable experiences and deliver outstanding service to our clients and audiences. We are in search of a...

  • Client Engagement Specialist

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

    Job Title: Client Engagement SpecialistLocation: BrightonCompany: 8Bits About Us:8Bits is a premier entertainment management firm located in Brighton, renowned for orchestrating remarkable events and providing outstanding client interactions. Our goal is to captivate and satisfy our clientele through creative solutions and exceptional service. We are in...

  • Client Engagement Specialist

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

    Job Title: Client Engagement SpecialistLocation: BrightonCompany: 8Bit Studios About Us:8Bit Studios is a premier entertainment management firm located in Brighton, renowned for orchestrating remarkable events and providing outstanding client interactions. Our objective is to captivate and satisfy our clientele through inventive solutions and unparalleled...

  • Client Engagement Specialist

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

    Job Title: Client Engagement SpecialistLocation: BrightonCompany: 8Bits About Us:8Bits is a premier entertainment management firm located in Brighton, committed to delivering innovative solutions and memorable experiences. Our dedication to excellence permeates every facet of our customer interactions. We are in search of a proactive and service-oriented...

  • Client Engagement Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Fitness First Full time

    Sales Manager - Fitness FirstAre you a motivated and results-oriented leader with a passion for building a thriving community? We invite you to explore this opportunity with us.Join our mission to create a significant impact on the lives of our members. About Us: At Fitness First, we are dedicated to promoting health and fitness and its life-changing...

  • Customer Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Exciting Opportunity: Customer Engagement Marketing Lead Position at Neilson Active HolidaysLocation: Brighton Office - Hybrid working model with a mix of in-office and remote daysSalary: Competitive salary commensurate with experienceContract: Full Time - PermanentExperience: Minimum of 5 years in a comparable positionRole Overview:Develop and execute...

  • Customer Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Exciting Opportunity: Customer Engagement Marketing Lead Position at Neilson Active HolidaysLocation: Brighton Office - 3 days in the office and 2 days remote workingSalary: Competitive salary based on experienceContract: Full Time - PermanentExperience: Minimum 5 years in a comparable positionRole Overview:Develop and execute strategies for managing...

  • Customer Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Join Our Team: Customer Engagement Marketing Lead at Neilson Active HolidaysLocation: Brighton Office - Hybrid working model with a mix of in-office and remote daysCompensation: Competitive salary commensurate with experienceEmployment Type: Full Time - PermanentExperience Required: At least 5 years in a comparable positionRole Overview:Develop and execute...

  • Customer Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Join Our Team: Customer Engagement Marketing Lead at Neilson Active HolidaysLocation: Brighton Office - Hybrid work model with 3 days onsite and 2 days remoteCompensation: Competitive salary commensurate with experienceEmployment Type: Full Time - PermanentExperience Required: At least 5 years in a comparable positionRole Overview:Develop and execute...

  • Customer Engagement Marketing Lead

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

    Exciting Opportunity: Customer Engagement Marketing Lead Position at Neilson Active HolidaysLocation: Brighton Office - Hybrid work model with 3 days in the office and 2 days remoteSalary: Competitive remuneration based on experienceContract: Full Time - PermanentExperience: At least 5 years in a comparable positionRole Overview:Develop and execute...

  • Digital Marketing Manager

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Seed | B Corp™ Performance Marketing Agency Full time £35,000 - £45,000

    About the RoleWe are seeking a highly skilled Digital Marketing Manager to join our team at Seed | B Corp™ Performance Marketing Agency. As a key member of our paid media team, you will be responsible for managing international, high-budget accounts and driving innovation through experimentation with new ideas.Key ResponsibilitiesMap out your own career...

  • Digital Marketing Manager

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Seed | B Corp™ Performance Marketing Agency Full time £35,000 - £45,000

    About the RoleWe are seeking a highly skilled Digital Marketing Manager to join our team at Seed | B Corp™ Performance Marketing Agency. As a key member of our paid media team, you will be responsible for managing international, high-budget accounts and driving innovation through experimentation with new ideas.Key ResponsibilitiesMap out your own career...