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Customer Engagement Marketing Lead

3 months ago


Brighton, Brighton and Hove, United Kingdom Neilson Active Holidays Full time

Join Our Team: Customer Engagement Marketing Lead at Neilson Active Holidays

Location: Brighton Office - Hybrid work model with 3 days onsite and 2 days remote

Compensation: Competitive salary commensurate with experience

Employment Type: Full Time - Permanent

Experience Required: At least 5 years in a comparable position

Role Overview:

  • Develop and execute strategies for managing customer relationships throughout their journey
  • Utilize analytics to inform and enhance marketing initiatives
  • Assist in the execution of the yearly marketing plan
  • Effectively oversee projects and marketing campaigns
  • Manage online marketing efforts and social media presence
  • Deliver actionable insights through comprehensive reporting

Qualifications:

  • Exceptional writing and editing capabilities
  • Strong organizational and time management skills
  • Familiarity with CRM systems and data analysis tools
  • Background in customer relationship marketing
  • Bachelor's degree or equivalent qualification

Perks and Benefits:

  • Generous vacation policy
  • Pension plan and life insurance
  • Exclusive partner discounts
  • Modern office environment with a collaborative culture
  • Flexible work arrangements
  • Office amenities including gym access, bike storage, and a well-equipped kitchen/bar