Customer Experience Specialist
6 days ago
About Elevation Recruitment Group
We are a leading recruitment agency specializing in placing talented individuals in exciting roles within the financial services sector.
Job Overview
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Lantern Debt Recovery in Leeds City Centre.
Key Responsibilities
- Provide exceptional customer service to clients and stakeholders
- Manage and resolve customer complaints in a professional and timely manner
- Work collaboratively with the team to achieve sales and revenue targets
- Participate in ongoing training and development to improve skills and knowledge
What We Offer
- A competitive salary of £24,336 per annum
- A monthly bonus of up to £507 (£6,084 per year)
- Hybrid working arrangements
- 33 days holiday (including public holidays) – rising to 36 with additional service
- Cash referral scheme
- Employee assistance
- Healthcare
- Retail discounts
- Gym discounts
- Loyalty reward scheme
- Casual dress
Working Hours
- Week 1: 08:00 - 16:30
- Week 2: 09:30 - 18:00 + Sat 09.00 – WFH)
- Week 3: 09:00 - 17:30
- Week 4: 10:30 - 19:00
Requirements
- Financial services experience would be beneficial but not essential
-
Customer Experience Specialist
6 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full time £22,500About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely and effective solutions to customer inquiries.Key ResponsibilitiesHandle inbound and...
-
Customer Experience Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Yorkshire Housing Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Customer Experience Contact Centre Team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key Responsibilities:Provide high-quality customer service and...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Elevation Recruitment Group Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elevation Recruitment Group. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our clients, resolving issues, and exceeding customer satisfaction targets.Key Responsibilities:Respond to customer...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Elevation Recruitment Group Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elevation Recruitment Group. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our clients, resolving issues, and exceeding customer satisfaction targets.Key Responsibilities:Respond to customer...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Office Angels Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Sofology Full timeAbout SofologyWe're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a Sofologist, you'll be part of a team that's dedicated to crafting an unrivalled sofa experience that leaves our customers and colleagues in awe.Our ValuesWe embody three core values that guide everything we do:Roll Out The Red Carpet...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Sofology Full timeAbout SofologyWe're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a Sofologist, you'll be part of a team that's dedicated to crafting an unrivalled sofa experience that leaves our customers and colleagues in awe.Our ValuesWe embody three core values that guide everything we do:Roll Out The Red Carpet...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full timeJob SummaryCertain Advantage is seeking a skilled Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound and outbound calls, working with an automated dialling system to provide timely and...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Certain Advantage Full timeJob SummaryCertain Advantage is seeking a skilled Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound and outbound calls, working with an automated dialling system to provide timely and...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Page Personnel Full timeAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a Customer Service Advisor, you will be working alongside a fantastic team handling customer enquiries which come into the business.Key Responsibilities:Handling customer enquiries via telephone and ensuring excellent customer serviceWorking closely...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Page Personnel Full timeAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a Customer Service Advisor, you will be working alongside a fantastic team handling customer enquiries which come into the business.Key Responsibilities:Handling customer enquiries via telephone and ensuring excellent customer serviceWorking closely...
-
Team Member
2 days ago
Leeds, Leeds, United Kingdom The Rank Group Full timeAbout The Rank GroupThe Rank Group is a leading operator of bingo clubs in the UK, offering amazing great-value food, drink, and live entertainment.Job SummaryWe are seeking a talented and enthusiastic individual to join our team as a Team Member - Customer Experience Specialist. As a key member of our frontline team, you will be responsible for providing...
-
Team Member
2 days ago
Leeds, Leeds, United Kingdom The Rank Group Full timeAbout The Rank GroupThe Rank Group is a leading operator of bingo clubs in the UK, offering amazing great-value food, drink, and live entertainment.Job SummaryWe are seeking a talented and enthusiastic individual to join our team as a Team Member - Customer Experience Specialist. As a key member of our frontline team, you will be responsible for providing...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Flight Club Full timeAbout UsHello, we're Flight Club, a leading social entertainment company that's revolutionizing the way people experience social darts. We're passionate about creating unforgettable moments for our guests, and we're looking for a talented Host to join our team.The JobWe're seeking a charismatic and energetic Host to provide exceptional customer service and...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Flight Club Full timeAbout UsHello, we're Flight Club, a leading social entertainment company that's revolutionizing the way people experience social darts. We're passionate about creating unforgettable moments for our guests, and we're looking for a talented Host to join our team.The JobWe're seeking a charismatic and energetic Host to provide exceptional customer service and...
-
Customer Experience Specialist
6 days ago
Leeds, Leeds, United Kingdom Dakota Leeds Full timeAbout Dakota LeedsDakota Leeds is a luxury hotel and lifestyle brand that offers a unique and stylish experience to its guests. We are committed to delivering exceptional service and creating a welcoming atmosphere for all our visitors.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Bar Waiter/Waitress. As a key...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Dakota Leeds Full timeAbout Dakota LeedsDakota Leeds is a luxury hotel and lifestyle brand that offers a unique and stylish experience to its guests. We are committed to delivering exceptional service and creating a welcoming atmosphere for all our visitors.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Bar Waiter/Waitress. As a key...
-
Customer Experience Specialist
6 days ago
Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full timeJob SummaryAs a Reservations Coordinator at Thorpe Park Hotel & Spa, you will be the first point of contact for guests, providing exceptional customer service and ensuring a seamless experience from initial inquiry to arrival.Key ResponsibilitiesManage reservations and bookings, utilizing online systems and telephone communication to meet guest needsProvide...
-
Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full timeJob SummaryAs a Reservations Coordinator at Thorpe Park Hotel & Spa, you will be the first point of contact for guests, providing exceptional customer service and ensuring a seamless experience from initial inquiry to arrival.Key ResponsibilitiesManage reservations and bookings, utilizing online systems and telephone communication to meet guest needsProvide...
-
Customer Experience Manager
6 days ago
Leeds, Leeds, United Kingdom Fruition IT Full timeJob Title: Customer Experience ManagerJob Type: Full-timeCompany: Fruition ITLocation: HybridJob Description:Fruition IT is seeking a skilled Customer Experience Manager to join our team and lead the technical support function for our clients. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and...