Student Wellbeing Manager
4 days ago
We are seeking a highly skilled and compassionate Wellbeing Manager to join our team at Victoria College of Arts and Design. As a key member of our Student Services department, you will play a vital role in providing high-quality support to our students, ensuring they have an excellent experience at our institution.
Key Responsibilities- Represent the Wellbeing department to all stakeholders, promoting a culture of student wellbeing and welfare.
- Manage a cross-campus team responsible for delivering wellbeing and welfare services that enhance the student experience and meet the needs of our students.
- Provide direct support to students dealing with wellbeing issues, signposting them to external bodies as necessary.
- Ensure that wellbeing support is a top priority, working closely with Academic managers to ensure seamless service delivery.
- Develop and deliver cross-campus wellbeing workshops, webinars, and awareness-raising events to promote student wellbeing.
- Establish and maintain clear policies and procedures for risk assessment, support, and referral of students to external bodies.
- Collaborate with other teams to establish and maintain productive relationships, supporting service delivery and issue resolution.
- Liaise with external bodies to improve support for students in need.
- Plan and organize own workload, contributing to longer-term plans and programs.
- A bachelor's degree or equivalent qualification in Psychology or a related subject.
- Relevant experience in the FE/HE sector, with a minimum of 2 years in a similar role.
- Sensitivity and empathy when working with students, colleagues, and staff.
- Strong team management skills and experience in producing and managing timetables in an educational context.
- Excellent communication and problem-solving skills, with the ability to work collaboratively and maintain confidentiality.
- Experience in risk assessments and crisis management, with a focus on student wellbeing.
- Strong IT skills and ability to identify and implement continuous improvement.
- Private medical insurance with BUPA.
- Annual leave (5.6 weeks), including bank holidays.
- Workplace pension scheme.
- Statutory Sick Pay.
- Statutory maternity/paternity pay.
- Career development opportunities.
- Training and self-development opportunities.
- Gym membership discounts.
- Retail discount schemes.
- Cinema discounts.
- Grocery discounts.
- Cycle to work.
- Investing and savings opportunities.
- Financial wellbeing – personal debt advice.
- Financial wellbeing education.
- My Mind Pal (mental fitness).
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