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Counter Manager

2 months ago


London, Greater London, United Kingdom NEOM Wellbeing Full time

About NEOM Wellbeing

We are a leading wellbeing company that aims to supercharge the wellbeing of our communities and our planet. Our mission is to leave both in a better place. We are a B Corp certified business that is leading the way in wellbeing.

Our Culture

We believe in creating a positive and supportive work environment that allows our employees to thrive. We offer a range of benefits, including extra wellbeing days, time off to volunteer, and enhanced healthcare coverage. We also provide a monthly product allowance and a 60% staff discount on our products.

The Role

We are seeking an experienced Counter Manager to join our team. As a Counter Manager, you will be responsible for the day-to-day running of one of our counters in a department store setting. You will drive forward sales, KPIs, and company objectives, and complete targets, rotas, and weekly reports.

Key Responsibilities

  • Responsible for the day-to-day running of one of our counters in a department store setting
  • Drive forward sales, KPIs, and company objectives
  • Complete targets, rotas, and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Recruit, develop, and mentor a team with a focus on training and education
  • Provide the highest standard of NEOM customer experience on counter to inspire wellbeing
  • Proactively identify opportunities to contribute to the wellbeing of our people and planet, fundraise for our partnered charity, through in-store events and/or brand partnerships
  • Lead and champion our community initiatives, providing inspiration and opportunities for volunteering, bettering your store's local community, and ensuring an inclusive environment

Requirements

  • 2 years minimum experience managing a counter or store
  • Retail experience within a health and beauty environment
  • Genuine interest in wellbeing
  • Positive energy that will inspire others

Benefits

  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • FLEXI TIME - Work in a way that fits around you
  • WELLBEING TIME– take time off to recharge and reset
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too