Executive Manager

1 week ago


Epsom, Surrey, United Kingdom Frasers Group Full time

Job Overview

The Executive Manager will serve as the ambassador for fitness at Everlast Gyms, embodying the brand's elevated standards and values. This role requires a strong leader who can drive revenue growth, manage controllable costs, and lead by example in a member-facing role.

Key Responsibilities

  • Represent the company as a fitness ambassador, promoting the brand's values and standards.
  • Develop and implement strategies to drive revenue growth from membership sales, product sales, and secondary revenue streams.
  • Manage controllable costs, including stock orders and cleaning supplies, to eliminate waste and overspend.
  • Lead by example on the gym floor, demonstrating the company's values and standards.
  • Ensure the effective management of central processes, such as STRIVE and MOVE, to deliver high-quality results.
  • Drive collective buy-in to national focuses and incentives, such as #WORKOUTWEDNESDAY and #WeCommunicate.
  • Recruit, train, and onboard new team members, ensuring they meet the company's standards.
  • Manage daily, weekly, and monthly operational processes, using in-house systems to ensure consistency and quality.
  • Deliver honest, constructive feedback to support team members in achieving their potential.
  • Report facilities and maintenance issues, following best practice guidelines.
  • Manage club rotas, ensuring fully trained team members are always on site.
  • Be resilient and agile in reacting to challenging situations and finding solutions.
  • Effectively manage policies and procedures, including Health and Safety, and pool plant operations.
  • Maintain consistently high standards of cleanliness and presentation at all times.

Requirements

  • Possess a passion for health, fitness, and wellness.
  • Hold a Level 2 qualification in fitness (desirable).
  • Have 1+ year of previous management experience within the fitness industry.
  • Exhibit strong leadership qualities, adaptability, and a positive, solutions-driven mindset.
  • Display exceptional interpersonal skills and a member champion mentality.
  • Be driven and ambitious, with a keen desire to learn and develop both behaviors and competencies specific to the role.
  • Be flexible in working hours and location to support the needs of the business.


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