Executive Manager
1 week ago
Job Overview
The Executive Manager will serve as the ambassador for fitness at Everlast Gyms, embodying the brand's elevated standards and values. This role requires a strong leader who can drive revenue growth, manage controllable costs, and lead by example in a member-facing role.
Key Responsibilities
- Represent the company as a fitness ambassador, promoting the brand's values and standards.
- Develop and implement strategies to drive revenue growth from membership sales, product sales, and secondary revenue streams.
- Manage controllable costs, including stock orders and cleaning supplies, to eliminate waste and overspend.
- Lead by example on the gym floor, demonstrating the company's values and standards.
- Ensure the effective management of central processes, such as STRIVE and MOVE, to deliver high-quality results.
- Drive collective buy-in to national focuses and incentives, such as #WORKOUTWEDNESDAY and #WeCommunicate.
- Recruit, train, and onboard new team members, ensuring they meet the company's standards.
- Manage daily, weekly, and monthly operational processes, using in-house systems to ensure consistency and quality.
- Deliver honest, constructive feedback to support team members in achieving their potential.
- Report facilities and maintenance issues, following best practice guidelines.
- Manage club rotas, ensuring fully trained team members are always on site.
- Be resilient and agile in reacting to challenging situations and finding solutions.
- Effectively manage policies and procedures, including Health and Safety, and pool plant operations.
- Maintain consistently high standards of cleanliness and presentation at all times.
Requirements
- Possess a passion for health, fitness, and wellness.
- Hold a Level 2 qualification in fitness (desirable).
- Have 1+ year of previous management experience within the fitness industry.
- Exhibit strong leadership qualities, adaptability, and a positive, solutions-driven mindset.
- Display exceptional interpersonal skills and a member champion mentality.
- Be driven and ambitious, with a keen desire to learn and develop both behaviors and competencies specific to the role.
- Be flexible in working hours and location to support the needs of the business.
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