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Client Services Manager

2 months ago

Epsom, Surrey, United Kingdom Hello Recruitment Associates Ltd Full time

Job Summary:

Hello Recruitment Associates Ltd is seeking a skilled Client Services Executive to join our team. As a Client Services Executive, you will be responsible for managing and nurturing relationships with clients within their shopping centre portfolio.

Key Responsibilities:

  • Manage and develop client relationships to drive business growth and retention
  • Develop and implement account plans to meet client needs and exceed expectations
  • Collaborate with internal teams to provide exceptional customer service and support
  • Conduct market analysis and provide insights to inform business decisions
  • Monitor and analyze key performance indicators (KPIs) to optimize business performance

Requirements:

  • Proven experience in client-facing roles, preferably in a business development or account management capacity
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders
  • Ability to analyze data and provide insights to inform business decisions
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines

What We Offer:

  • A competitive salary of £30,000 - £35,000 per annum
  • A company car and London weighting allowance
  • A 10% bonus plan based on KPIs

About Us:

Hello Recruitment Associates Ltd is a leading recruitment agency specializing in placing candidates in a variety of industries. We are committed to providing exceptional service and support to our clients and candidates.