Guest Relations Coordinator
3 weeks ago
Enhance the Experiences of our Guests and Team Members as our Guest Relations Coordinator
The Landmark London seeks exceptional individuals to join a vibrant team, where we appreciate your unique talents and potential for growth. This is your opportunity to become part of our journey.
Some of the fantastic perks you will enjoy as a Guest Relations Coordinator include:
Salary: 23, service charge
Pension contributions from the company
50% discount at all our dining establishments and Spa services across our locations
Team member and Friends & Family rates available
Complimentary accommodation after successful completion of probation
Extensive discounts on our benefits platform
Access to private health insurance
Interest-free travel loan
Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing services
Support through development plans, apprenticeships, and top-tier management training programs to help you excel
Cycle to work scheme
Recommend a Friend bonus
Uniforms provided and cleaned at no cost
Complimentary meals during shifts
Opportunity to participate in taskforces that focus on business initiatives, community engagement, and environmental sustainability
Employee recognition programs and Social Committee events, including gala dinners and more
We are currently in search of a dedicated Guest Relations Coordinator to join our Food and Beverage Team on a permanent basis, with an immediate start to consistently provide memorable experiences and exceptional service to our guests and colleagues. It is essential that every team member brings positive energy to foster a joyful and engaging atmosphere, as we aim to cultivate a community of diverse backgrounds and experiences, where we prioritize careers over mere jobs.
As a Guest Relations Coordinator, your primary responsibilities will include:
Maintaining comprehensive knowledge of the food and beverage offerings at all times
Focusing on creating memorable experiences for all guests, using their names whenever possible
Being fully aware of the Company's values, competencies, and behaviors, and exemplifying them consistently
Staying informed about all F&B Promotions across the Hotel and communicating them to guests when appropriate
Attending to all guests and ensuring that special requests are fulfilled
You will be expected to work 40 hours per week, following a shift schedule.
We are recognized as...
#20 best company to work for in The Best Companies to Work For List
One of the premier hotels in London
A member of Leading Hotels of the World
5 red stars
2 rosettes
Earth Check Bronze Certified
If you believe your experience, personality, and interests align with this Guest Relations Coordinator role, we encourage you to consider this opportunity. Your uniqueness contributes to our exceptional team.
All applicants must be legally eligible to work in the UK
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