Patient Care Coordinator

1 week ago


Swindon, Swindon, United Kingdom CHEC Full time

About CHEC

Community Health and Eyecare (CHEC) is a leading provider of ophthalmology and endoscopy services, partnering with the NHS to deliver high-quality care to patients across the UK.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As the first point of contact for patients, you will play a vital role in providing exceptional care and support, ensuring a positive experience for all.

Key Responsibilities

  • Provide empathetic and sensitive support to patients, responding to their needs and concerns.
  • Maintain high standards of patient care, adhering to robust data quality and confidentiality protocols.
  • Offer advice and guidance on services available to patients, utilizing effective communication skills.
  • Utilize strong organizational skills to manage administrative tasks, prioritizing work and meeting deadlines.
  • Develop and maintain relationships with patients, colleagues, and stakeholders, promoting a culture of teamwork and collaboration.

Person Specification

  • Natural ability to empathize with patients and demonstrate genuine care.
  • Excellent communication and interpersonal skills, with a strong telephone manner.
  • Highly organized and detail-focused, with proficiency in Microsoft Office and other systems.
  • Ability to learn and adapt to new internal systems, with a self-motivated and proactive approach.


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